Technical Support Professional: Ams

hace 1 mes


Buenos Aires, Argentina IBM A tiempo completo

Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As a Devops Engineer you will join an exciting team, in an open landscaped, collaborative environment.

Your responsibility includes:

- Implement stack deployments follow best practices that result in secure and scalable platforms.
- Monitor resource usage, set budgets, manage accounts and stay on top of new service developments from IBM Cloud and other Leading Cloud providers.
- Ensure performance standards by configuring auto-scaling to meet business requirements.
- Work closely with Strategy and DevOps teams to maintain test / staging / production environments to meet uptime, performance, cost and security goals.
- Maintaining, updating and refining documentation.

Required Technical and Professional Expertise
- 3+ years of experience with managing a Cloud Platform - AWS, Azure or Google Cloud
- Experience with Cloud Infrastructure & Application monitoring tools (New Relic or similar).
- Basic understanding of Access Control and least privilege principle.
- Hands-on experience writing technical documentation, especially in relation to Cloud architecture.
- Solid understanding of network configuration (DNS, VPN, IP Proxy, Firewall, DHCP).

Preferred Technical and Professional Expertise
- We believe in automating everything, and the expectation is to create automated/automatable solutions.
- Caching is a key skill in the cloud, and you will exhibit exceptional skills with local and edge caching solutions

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


  • Technical Support

    hace 4 meses


    Buenos Aires, Argentina FirstCallComplete A tiempo completo

    We are an innovative IT company constantly improving our products and services to provide our clients with the best experience. Currently, we are seeking an energetic and responsible specialist to work as an online technical support. **Responsibilities**: - Resolving technical issues and user queries in a clear and friendly manner. - Documenting and...


  • Buenos Aires, Argentina GSB Solutions A tiempo completo

    Job SummaryGSB Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.Key ResponsibilitiesProvide technical...

  • Technical Support

    hace 4 meses


    Buenos Aires, Argentina Global Services Business A tiempo completo

    Important company requests ING. IN TECHNICAL SUPPORT **Requisitos**: Technology Skills Desktop support 1st and 2nd line support Microsoft 7/10/11 OS installation and reimaging Microsoft Office 2016 - Office 365 support Microsoft Outlook configuration, troubleshooting, housekeeping, and administration. Network troubleshooting, IP, DHCP, DNS 1st and 2nd line....


  • Buenos Aires, Argentina GSB Solutions A tiempo completo

    About the RoleGSB Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesProvide technical support and assistance to clients and internal teams via phone, email, and...

  • Technical Support Manager

    hace 3 semanas


    Buenos Aires, Argentina Arkose Labs A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Manager to lead our cybersecurity technical support team at Arkose Labs. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, troubleshooting and resolving complex technical issues, and ensuring the smooth operation of...

  • Technical Support Manager

    hace 3 semanas


    Buenos Aires, Argentina Arkose Labs Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technical Support Manager to lead our cybersecurity team at Arkose Labs Inc. As a key member of our organization, you will be responsible for providing exceptional technical support to our customers, ensuring the smooth operation of our services, and driving customer adoption.Key...


  • Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completo

    Job SummaryWe are seeking a skilled Desktop Support Analyst II to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will provide technical support to our computer system users, resolving complex issues and ensuring seamless operation of our hardware and software systems.Key ResponsibilitiesProvide direct technical support...


  • Buenos Aires, Argentina Randstad Argentina A tiempo completo

    About the RoleAt Randstad Argentina, we are committed to helping individuals and organizations reach their full potential. As a Technical Support Engineer, you will play a crucial role in delivering exceptional technical support to our customers.Key ResponsibilitiesTechnical Support: Provide expert technical support to customers via various channels,...


  • Buenos Aires, Argentina Wärtsilä Corporation A tiempo completo

    Job DescriptionPosition OverviewThe Technical Support Engineer is a key role within the Ports Optimization and Simulation product line Customer Support organization, responsible for providing global technical support to customers throughout the product lifecycle. This includes site acceptance tests, technical services, and product expertise with a...


  • Buenos Aires, Argentina Arkose Labs Inc. A tiempo completo

    Technical Support Manager - CybersecurityAt Arkose Labs Inc., we're seeking a highly skilled Technical Support Manager to lead our cybersecurity technical support team. As a key member of our team, you'll be responsible for providing exceptional technical support to our customers, ensuring the smooth operation of our services, and driving customer...


  • Buenos Aires, Argentina GSB A tiempo completo

    Important company requests ING. IN TECHNICAL SUPPORT **Key Responsibilities and Accountabilities** - Provide support for any IT related issue as directed by management. - Perform daily checks on DC equipment and report them to the management. - Provide weekly reports to management for all issues at assigned sites. - Take ownership of incidents & service...


  • Buenos Aires, Argentina Assurant, Inc. A tiempo completo

    Job SummaryThe Technical Support Engineer is a key member of our team at Assurant, Inc., responsible for delivering exceptional technical support to our customers. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences.Key...

  • Technical Support

    hace 4 meses


    Buenos Aires, Argentina CHAINUP PTE. LTD. A tiempo completo

    ChainUp is seeking technically-savvy Technical Support to join its dynamic specialist team that provides to prospective and existing customers (locally and globally). As a Technical Support, you will play a crucial role in providing technical expertise during both pre-sales and post-sales. Your responsibilities will encompass various aspects of the...

  • Technical Support Manager

    hace 3 semanas


    Buenos Aires, Argentina Arkose Labs Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technical Support Manager to join our team at Arkose Labs Inc. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support specialists who provide exceptional support to our customers.Key ResponsibilitiesTeam Leadership: Lead and manage a team of...


  • Capital Federal, Buenos Aires, Argentina Wärtsilä A tiempo completo

    **Technical Support Engineer**: A safer, low-carbon shipping industry is underpinned by data sharing. We at Wärtsilä Voyage are creating the digital infrastructure needed to enable high-performing maritime logistics - for the safe movement of goods and people. Through our world-leading Smart Marine portfolio, we support our customers in their efforts to...


  • Buenos Aires, Argentina Techunting A tiempo completo

    About the RoleAs a Technical Support Specialist at Techunting, you will be the first point of contact for our customers and internal users, responsible for building strong relationships and delivering an exceptional user experience.Key Responsibilities:Technical Support: Provide technical phone support to our customers and internal users, utilizing the...

  • Technical Support Manager

    hace 3 semanas


    Buenos Aires, Argentina Arkose Labs A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technical Support Manager to join our team at Arkose Labs. As a key member of our cybersecurity team, you will be responsible for leading and managing a team dedicated to providing exceptional technical support to our customers.Key ResponsibilitiesTeam LeadershipDevelop and lead a dynamic...


  • Buenos Aires, Argentina ESET, LLC A tiempo completo

    The Technical Support Analyst provides Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases. The Technical Support Analyst is responsible for delivering the support services offered by ESET in the Region, and also acts as technical reference for the ESET products within ESET Latin America. Job...


  • Buenos Aires, Argentina ESET DACH A tiempo completo

    Job Title: Technical Support AnalystJob Summary:The Technical Support Analyst provides advanced technical support to end-users, partners, and distributors, resolving complex technical cases. This role requires strong technical knowledge, excellent communication skills, and the ability to work in a team environment.Responsibilities:Resolve escalated technical...


  • Buenos Aires, Argentina Legion A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Legion. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, troubleshooting complex technical issues, and collaborating with our engineering team to resolve issues efficiently.Key...