Trilingual Customer Care Representative
hace 6 meses
**_Our story At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work._**:
HABILIDADES Y COMPETENCIAS
- Buen manejo de PC y paquete Office (Excel principalmente)
- Fuerte orientación de servicio al cliente
- Excelente Habilidad de comunicación
- Confidencialidad y ética profesional
- Resolución de problemas
RESPONSABILIDADES
- Identificar, investigar y resolver problemas / dudas de los clientes
- Seguimiento y análisis de casos que no han sido resueltos inmediatamente
- Registros de llamadas, reportes e informes
- Diversas funciones administrativas adicionales, según sea necesario o asignado
- Data entry
- carga y control d novedades
**Requisitos**:
- Experiência en Customer Service (banca, retail, ventas, etc.)
- Estudiantes de recursos humanos, relaciones laborales, etc (Deseable)
- Ingles y Portugues avanzado.
- Disponibilidad full-time
**_
**We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.**
**DISCLAIMER**:
**Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.**:
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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