Services Sales Support Representative
hace 2 semanas
**General Information**:
- Req #- WD00072903- Career area:
- Sales Support- Country/Region:
- Argentina- State:
- Capital Federal- City:
- CABA- Date:
- Monday, October 7, 2024- Working time:
- Full-time**Additional Locations**:
- Argentina - Capital Federal - CABA
**Why Work at Lenovo**:
- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).-
**Description and Requirements**:
The Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages on a daily basis, and to get the sense of Lenovo business.
Interactions: The team will interact with Sales teams (40%), internal customers (e.g. pricing, order management - 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.
**Responsibilities include**:
- Contract Creation
- Validation of terms and conditions
- Contract Maintenance
- Contract Renewals
- Contract Registration
- Proposal and Price Quotes Creation
- Solution Design / Configuration
- SOW Preparation
- Audit ready documentation creation and storage maintenance
**Organization**
- You will report to Operations Manager.**Position Requirements**:
The Sales Transaction Support Representative will have excellent contract language/creation background, teaming skills, quality improvement, and organization skills. We need somebody who will be able to demonstrate the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.
**Other requirements included**:
- 1+ year of contract administration experience
- Strong PC Background (Word, Excel, etc)
- Customer Satisfaction and Customer Escalation Management
- Strong ability to gather, analyze, monitor, and document data
- Strong written and verbal English communication skills
- Exceptional interpersonal and relationship management skills
- Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented
- Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects/priorities
**Additional Locations**:
- Argentina - Capital Federal - CABA
- Argentina
- Argentina - Capital Federal
- Argentina - Capital Federal - CABA
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