Sales and Customer Service Manager

hace 1 mes


Mendoza, Argentina PlacidWay A tiempo completo

**About the Role**:
We are looking for a motivated and experienced **Sales and Customer Service Manager** to lead our team of Sales and Customer Service Representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture.

**Key Responsibilities**:

- **Team Management**: Lead, coach, and develop a remote team of Sales and Customer Service Representatives.
- **Lead Management**: Assign and monitor sales leads, ensuring prompt follow-up and conversion.
- **Performance Oversight**: Set and manage sales and service goals, providing feedback and support to meet targets.
- **Sales Strategy**: Develop and implement sales strategies to grow the business in the medical tourism sector.
- **Customer Service**: Handle escalations and ensure the highest level of customer satisfaction.
- **Pipeline Management**: Oversee the sales pipeline and ensure a steady flow of leads and closed deals.
- **CRM Management**: Ensure all interactions and sales activities are recorded accurately in the CRM.
- **Product Expertise**: Stay up to date on healthcare and medical tourism offerings and ensure the team is well-informed.

**Qualifications**:

- **Experience**: Proven experience managing sales and customer service teams.
- **Skills**: Excellent leadership, communication, and sales skills, with CRM proficiency.
- **Customer Focus**: Strong commitment to customer service excellence.
- **Remote Management**: Comfortable managing and motivating a remote team.

**What We Offer**:

- Competitive salary with performance-based increases.
- Uncapped commission structure.
- Paid time off for a healthy work-life balance.
- Team and annual performance bonuses.
- Opportunities for career growth in the healthcare industry.

Application Question(s):

- How many years of leadership experience do you have in sales and customer service roles?
- Have you managed outbound B2C sales teams before?
- Do you have experience working remotely or in a virtual team environment?
- Do you have experience in call centers, healthcare, SaaS, or the BPO industry?

**Language**:

- Ingles (required)



  • Mendoza, Argentina Flowserve Corporation A tiempo completo

    **Role Summary**: The Sales Support Representative (SSR) collaborates with Engineering, Manufacturing, Quality and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will...


  • Mendoza, Argentina Premier Media A tiempo completo

    Hello, CSRs! My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses. **About the company**: SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with...

  • Sales representative

    hace 2 meses


    Mendoza, Argentina Solvo Solutions LLC A tiempo completo

    Estamos buscando Inbound Sales Representatives para trabajar con un contrato de 2 meses (con posibilidad de renovación) para una importante joyería de US.Primero me gustaría comentarte sobre nosotros. Somos Solvo Global y nos dedicamos a brindar el servicio de selección y contratación de personal; somos una empresa de Estados Unidos con sede en Colombia...


  • Mendoza, Argentina Avature A tiempo completo

    Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Implementation Associate, you’d perform a key role in maintaining long-lasting customer relationships by understanding each client’s needs and how our products can be tailored to them. Your challenges and...


  • Mendoza, Argentina Happy Koala LLC A tiempo completo

    **Happy Mammoth** is a fun and rapidly growing health company committed to helping our customers live very full lives once again. We laugh, we collaborate and we encourage personal growth/passions. We are obsessed with creating natural health products centered around gut, hormone and mental health with our unique results-based dosages using the latest...


  • Mendoza, Argentina Eddy Pump A tiempo completo

    We are a group of B2B Industrial Technology Companies. We are dedicated to helping businesses thrive through effective B2B outbound sales and marketing strategies. As we continue to grow and expand our reach, we seek a talented and results-driven B2B Outbound Sales and Marketing Campaign Developer to join our team. We want to hear from you if you are...


  • Mendoza, Argentina Avature A tiempo completo

    The Sales Enablement team is responsible for product messaging during deal conversations and presentations. They provide our Sales team with the right tools to showcase our products to prospects and customers, ensuring any necessary materials are available and accurate. The go-to team for deal support, Sales Enablement collaborates with Sales and Sales...


  • Mendoza, Argentina Prometeo Talent A tiempo completo

    **The role**: As an SDR at RoverPass, you will be responsible for supporting the AE team with a portfolio of existing customers and recruiting new Campgrounds to join our platform. You will work to qualify leads, follow up on leads, upsell existing accounts and conduct product demonstrations, as well as collaborate with the Customer Success and Onboarding...


  • Mendoza, Argentina Avature A tiempo completo

    We will consider applicants from all locations within Argentina. When creating a business-driven product within a dynamic industry, excellence in customer relationship management is fundamental. Our Account Managers are key players in building long-lasting relationships with our customers, based on both a profound understanding of their business and a...


  • Mendoza, Mendoza, Argentina Saiba Recursos Humanos A tiempo completo

    Nuestro cliente, una compañía multinacional líder que brinda servicios integrales de logística internacional, incorporará:Local Account Manager – Sucursal MENDOZABuscamos profesionales que hayan capitalizado experiencia en Freight Forwarders, en Áreas Comerciales y de Customer Service, dominen con fluidez el idioma inglés y cuenten con buen manejo...

  • Engagement Manager

    hace 6 meses


    Mendoza, Argentina Avature A tiempo completo

    As a global software company, we provide world-class customer service to an eclectic portfolio of customers with an equally varied set of needs. As an Engagement Manager, you’ll be responsible for leading, organizing and carrying out complex projects. From the planning stages to rollout, you’ll participate in defining the perfect methodology for each and...

  • Engagement Manager

    hace 3 meses


    Mendoza, Argentina Avature A tiempo completo

    As a global software company, we provide world-class customer service to an eclectic portfolio of customers with an equally varied set of needs. As an Engagement Manager, you’ll be responsible for leading, organizing and carrying out complex projects. From the planning stages to rollout, you’ll participate in defining the perfect methodology for each and...


  • Mendoza, Argentina TalentPop A tiempo completo

    **HOW TO APPLY**: **Application Code: OJ-IND** **IDEAL CANDIDATE**: - 1 year experience creating Automations - 1 year experience creating Lead Generation - Strong organizational and communication skills - Strong ability to multitask on multiple projects - Strong attention to detail - Strong ability to problem solve - Comfort working with multiple...


  • Mendoza, Argentina Avature A tiempo completo

    We will consider applicants from all locations within Argentina. As a global software company, we provide world-class customer service to a diverse portfolio of customers with an equally varied set of needs. Our Consulting team is at the forefront of this task and, as Project Manager, you will be responsible for organizing and carrying out complex projects,...


  • Mendoza, Argentina Avature A tiempo completo

    We will consider applicants from all locations within Argentina._ As a global software company, we provide world-class customer service to a diverse portfolio of customers with an equally varied set of needs. Our Consulting team is at the forefront of this task and, as Project Manager, you will be responsible for organizing and carrying out complex...


  • Mendoza, Argentina Avature A tiempo completo

    We will consider applicants from all locations within Argentina.When creating a business-driven product within a dynamic industry, excellence in customer relationship management is fundamental. Our Account Managers are key players in building long-lasting relationships with our customers, based on both a profound understanding of their business and a...


  • Mendoza, Argentina Eddy Pump A tiempo completo

    We are a group of leading B2B industrial equipment companies dedicated to providing high-quality products and services to our clients. With a focus on innovation and customer satisfaction, we are looking for a talented Wordpress Account Manager to join our team and manage 1-3 Wordpress websites, including new content creation, updating content, SEO...


  • Mendoza, Argentina Saiba Recursos Humanos A tiempo completo

    Nuestro cliente, una compañía multinacional líder que brinda servicios integrales de logística internacional, incorporará: Local Account Manager – Sucursal MENDOZA Buscamos profesionales que hayan capitalizado experiencia en Freight Forwarders, en Áreas Comerciales y de Customer Service, dominen con fluidez el idioma inglés y cuenten con buen...

  • Engineering Manager

    hace 3 meses


    Mendoza, Argentina Avature A tiempo completo

    Avature has been growing steadily since 2012 both as a company and a product, resulting in an exciting work environment, full of technical challenges and learning opportunities. As a Development Manager, you’ll be a key part of instilling the Avature culture of self-determination and constant improvement in your team and across the development area....


  • Mendoza, Argentina Avature A tiempo completo

    Our Engineering area is composed of many teams that specialize in different aspects of our platform and infrastructure, but work in constant collaboration. As Engineering Project Manager, you’ll keep a wide perspective on the entire area to continuously improve our practices and standards. Additionally, you will help coordinate the execution of complex...