Order-to-invoice Associate with Spanish

hace 5 meses

Buenos Aires, Argentina SAP A tiempo completo

**We help the world run better**
- SAP’s Global Finance Shared Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires, Dublin, Manila, and Prague._

At GFSS, you will find exciting career opportunities, a diverse work environment providing opportunities to grow, many learning & development opportunities and an international business network you can learn and grow from.

**THE ROLE**

As a member of O2I (Order to Invoice) Training and Adoption team you will provide support to SAP Training centers in the respective region and to SAP customers interested in trainings for SAP products. You will develop extensive knowledge of training management system and in billing of education services as well as you will closely collaborate and build a strong relationship with our internal and external customers.

Day-to-day tasks include:

- System administration of trainings for the whole portfolio of SAP products
- Registration of customers to the trainings
- 1st level support and complaint management via the ticketing system
- Issuing invoices/credit notes
- Preparation of period close, monthly reporting

**COMMON DAY IN THE DEPARTMENT**

I respond to customer queries and book delegates to trainings based on the orders we received. Using our ticketing system, I provide information about prices, schedules, or location of SAP courses to the customer. Lunch break is a good opportunity to go out with my colleagues and have a chat about anything. In the afternoon, I need to join a meeting with my teammates where we align on process improvements, or we discuss adoption of new processes. I also spend some time working on a project or testing new system enhancements.
Towards the end of the day I ensure I did not miss any urgent booking or request from customers or from my colleagues in the SAP training center and check the daily task distribution for the next day.

**ROLE REQUIREMENTS**
- Fluent in English and Spanish language both written and verbal.
- If you are customer-focused and are looking for a finance and customer support career in an international environment, then we want to hear from you.

**What you can expect**

is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

**BENEFITS**

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

**#sapgfsscareers**

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 393088 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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