Product Lead Customer Experience

**Builder Lead Converter**: **Technical Customer Support Specialist (TCSS)**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS)** to join our team and contribute to our mission of...

Experience Strategy Lead The Experience Strategy Lead enhances the consumer experience by architecting experiences and building capabilities that will positively impact our Consumers and Employees. The Experience Strategy Lead works on initiatives of diverse scope and complexity ranging from moderate to substantial. **Responsibilities** The Experience...

Builder Lead Converter is looking for a talented Customer Success Advocate to support our clients in their marketing and sales efforts. As a technical specialist, you will be responsible for providing technical assistance, handling customer inquiries, and ensuring a seamless customer experience.ResponsibilitiesMaintain a positive, empathetic, and...

En Mercado Libre trabajamos para promover una cultura inclusiva, que busca la equidad y valora las diferentes perspectivas. Esto se traduce en género, religión, personas con discapacidad, LGBTQ+, etnia y diversidad de experiências. Trabajamos todas nuestras búsquedas con base en esta premisa. ¡Súmate a nuestro equipo! Estamos democratizando el...

We're looking for a **Customer Experience Manager** to join the team and be responsible for the overall management of global client contracts, overseeing the development and implementation of strategies to improve the overall customer experience. You will work closely with cross-functional teams such as Network, DevOps, Marketing, and Sales to ensure that...

El Banco BBVA esta en búsqueda de un Customer Experience Specialist para implementar la estrategia de medición de experiência al cliente, identificar sus puntos de dolor y oportunidades de mejora. Sus principales desafíos serán: Analizar la visión 360º del cliente. Comprender a los clientes y analizar la experiência que viven con el banco. Medición...

**Who we are**: **About the position**: We are looking for a highly creative and motivated lead product designer to join our team and lead the product design team in one of our product tribes, in a collaborative work environment. **Responsibilities**: - Collaborate closely with lead PO, lead PM and Tech lead in their product tribe to enable the delivery...

Location(s) - Posting Location: Capital Federal, Ciudad Autónoma de Buenos Aires - City/Cities - Capital Federal - Country - Argentina - Working Schedule - Full-Time - Work Arrangement - Hybrid - Travel Required - 25% - Relocation Assistance Available - No - Posted Date - 19-Dec-2024 - Job ID - 5833 **Description and Requirements**: - With more than 150...

About the JobThis is a unique opportunity to join our team as an IT lead, driving the development and implementation of our omnichannel product strategy. The successful candidate will have a strong background in data integration, customer journey mapping, and agile methodologies, as well as excellent communication and influencing skills.Key...

Our client - a new Silicon Valley based profitable B2C product startup building innovative mobile solutions for the planet, is now looking for a Customer Service Lead. Location: UkraineType: Remote, Full-timeStart date: ASAPAbout project and position: Based in Silicon Valley and backed by top-tier VCs is a new mobile innovator delivering exciting new...

Strategic Product LeaderWe are looking for an experienced product manager to lead the development of our reporting and analytics features within Medallia's Experience Cloud application. The ideal candidate will drive strategic vision, define product roadmaps, and collaborate with cross-functional teams to deliver enterprise-grade solutions.About the...

About the Job:\We are seeking a skilled Support Operations Manager to join our growing SaaS business. As a critical member of our team, you will be responsible for ensuring excellent service, optimizing workflows, and maintaining strong customer relationships.\Job Overview:\The Support Operations Manager will lead and optimize the support team, ensuring...

Leadership OpportunitiesAt JD, we believe in empowering our employees to take on new challenges and develop their careers. As an Assistant Manager, you will have the opportunity to lead our store or business area and motivate a high-performing team to deliver exceptional customer service.To succeed in this role, you will need to have great coaching,...

En Prüne nos encontramos en la búsqueda de un Team Leader de Customer Experience para nuestro equipo de Argentina y LATAM. ¿Cuál va a ser tu desafío? Gestionar y liderar todas las actividades de CX relacionadas a la operación en LATAM, monitoreando el customer journey en todas sus etapas, con foco en la satisfacción de los clientes para poder cumplir...

Job DescriptionWe are seeking an experienced and skilled Customer Service Manager to join our team. The ideal candidate will possess excellent communication skills, be able to effectively lead and motivate a team, and have a proven track record of delivering exceptional results.The successful candidate will play a critical role in ensuring a seamless...

**Tareas/responsabilidades**: Liderar el diseño de la experiência del usuario a través de los diferentes canales de atención y touchpoints. Gestionar el esfuerzo de mejora continua de la CX. Monitorear el NPS y otras métricas de satisfacción del cliente. Detectar puntos de dolor y oportunidades de mejora a partir del monitoreo de la operación y...

You Lead the Way. We've Got Your Back.We're a global community of colleagues who share an unwavering commitment to supporting our customers, communities, and each other. When you join American Express, you'll become part of a diverse team that empowers individuals and businesses to progress in incredible ways.At American Express, we recognize your...

We are seeking a Customer Support Team Lead to join RoverPass's dynamic team. As a key member of our SaaS operations team, you will be responsible for leading our Customer Support Representatives (CSRs) and Onboarding Specialists.Role OverviewThis pivotal role combines team leadership, operational excellence, and strategic collaboration to ensure a seamless...

Colppy es un servicio para PYME y contadores a través de un sistema 100% online de gestión contable y administrativa a muy bajo costo. Estamos en constante crecimiento por lo que estamos buscando un **Customer Loyalty Lead **para sumar a nuestro equipo. En este rol tus responsabilidades principales serán: - Gestionar el programa anti churn cross...

**Fecha**:23 sept. 2024 **Ubicación**: Capital Federal, AR **Empresa**:Swiss Medical Group **¡Te estamos buscando! *** En Swiss Medical Group, promovemos la diversidad cultural, comprometiéndonos en brindarte un ambiente inclusivo y colaborativo, donde puedas potenciar tus habilidades siendo vos mismo, co creando un espacio de constantes oportunidades...