Digital Documents Services
hace 7 meses
**JOB DESCRIPTION**
The Digital Platform & Services team is responsible for assessing emerging trends, technologies, electronic platforms, potential partnerships, and for building digital products - that could transform the way we, and our clients, do business. Our team consists of product managers, designers, developers and business representatives. The team is thoughtful in balancing due diligence with speed to market and creativity with discipline in order to produce best-in-class, efficient, thoughtful digital solutions for our clients.
**Why join?**
This is a fascinating time in our industry. By now, it’s a cliché that banks will have to embrace technology and innovation if they are to thrive in the years to come. We have already bought into this and are committed to show that we can do it and are looking for others to join.
You will:
- Work on some of the most complex problems imaginable at the intersection of two dynamic industries: Finance and Technology
- Interact with unbelievably large and fascinating datasets currently not available anywhere else
- Develop products that can change the way our clients operate, and how Banking is done today
- Influence decisions on Market Strategy, Platform Strategy, Client Engagement and implementing innovative technology based solutions
The Digital Document Services product manager will lead the end-to-end product transformation lifecycle of data and content including - create & collaborate, capture & digitization, signature validation, analytics, classification, workflow management, storage & archiving, and data distribution. As a Product leader, you will drive product vision, work closely with our cross-functional teams to define product requirements, coordinate resources from other groups (design, legal, business users, etc.), and guide the team through key milestones. This leader will implement a common operating model for the end to end lifecycle of client documentation across the Wholesale franchise inclusive of people, process, and technology, while continuing to support our business partners/multiple constituents and to meet all regulatory requirements/demand in a controlled fashion. The Digital Document Services organization is a global team and supports the Americas, Europe (including Middle East & Africa) and Asia regions.
**Responsibilities**:
- Gather and author business requirements and other supporting materials to detail business need
- Partner with Feature Teams to translate user needs into accurate and complete business user stories, document process flows (Visio, Powerpoint or Signavio)
- Provide production support as needed, by triaging and resolving issues, prioritizing testing and post implementation and production defects
- Author training documentation, maintain Product information sites (Confluence, Sharepoint)
- Prepare test cases and Support technology release events, prior/during/post deployment, Participate in Production Support validation and work with end users for the same
- Maintain effective relationships with sponsors, stakeholders and key partners
**Required Skills and Qualifications**
- Business Analysis experience, exhibiting strong organization skills, methodical thinking, innovation and some project management skillset
- Data analysis, mapping and cleansing experience and highly proficient in Excel for data mapping
- Strong, clear, confident communication skills
- Reference Data and/or Document Management background or similar experience
- Scrum and Agile understanding, experience in working within an agile framework
- Knowledge of XMLs, JSON, SQL, or Alteryx is a plus
- Knowledge of Wholesales Payment, Security Services, or Markets business is a plus
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals an
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