Cssc Customer Front Line Rep

hace 6 meses


Buenos Aires, Argentina Grundfos A tiempo completo

**What is the job about?**

**Your main responsibilities**:

- Answer customer chats from Grundfos website and Grundfos Product Center
- Answer transferred calls from Grundfos local sites
- Create self-help templates for customers to be loaded into chatbot

**Your background**

We imagine that you have:

- Associate or bachelor’s degree highly preferred
- Vocational Certification is acceptable
- Minimum 3 years of customer service experience
- Minimum 3 years of technical background
- Fluent in English language (test required), Portuguese will be an advantage

**What’s in it for you?**

What are your goals? Here at Grundfos it’s our mission to enable you develop and fulfil your aspirations, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons. 

In addition, your day-to-day benefits include:

- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
- If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues
- On the top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering
- Annual bonuses, health insurance, internal well-being consultants and programmes
- Access to the modern Grundfos Academy to pursue further both personal and professional development

**Do you want to learn more?**

If this job sounds appealing, please send your resume by clicking “Apply”.

**We look forward to hearing from you.**

Tipo de puesto: Tiempo completo

Salario: $1,00 - $2,00 al mes



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