Customer Data Specialist Lead
hace 2 semanas
We are seeking a Customer Data Specialist to join our team at Ecolab. This role will be responsible for managing customer master data, ensuring its accuracy and quality.
About the JobThis is a fast-paced Inbound Call Center Setting where you will apply knowledge of divisional CMD policies to ensure high data quality of customer master data in Mainframe, SAP, JD Edwards or AS400 system environments.
Some key responsibilities include:
- Establishing correct field rep and contract alignments to ensure rep receives proper sales credit and commission and customer receives proper pricing.
- Applying appropriate data cleansing tools to review and audit CMD data; researching potential duplicate records; ensuring compliance with naming and address standards
- Utilizing the appropriate application tools and available resources to manage workload and complete assigned duties ensuring commitments are delivered on time.
The ideal candidate will have excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines.
Our company offers a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as opportunities for growth and professional development.
RequirementsTo be considered for this role, you will need:
- A high school diploma or equivalent
- 1 year of experience in customer service or a business environment; additional education may be substituted in part
PREFERRED QUALIFICATIONS:
- Post secondary degree completed or in progress
- Excellent analytical experience with high aptitude for research, analysis, and problem solving skills
- Proficient in Microsoft Office Suite: Excel, Word, and Outlook
- Strong attention to detail, with focus on data quality
- Strong verbal and written communication skills
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