Customer Data Specialist

hace 3 semanas

Buenos Aires, Argentina Ecolab A tiempo completo

About the Role:

Ecolab is seeking a highly skilled Customer Data Specialist to join our team. As a key member of our Customer Master Data team, you will be responsible for ensuring the accuracy and quality of customer master data in accordance with divisional policies.

Key Responsibilities:

  • Apply knowledge of divisional CMD policies to ensure high data quality of customer master data in Mainframe, SAP, JD Edwards or AS400 system environments.
  • Establish correct field rep and contract alignments to ensure rep receives proper sales credit and commission and customer receives proper pricing.
  • Apply appropriate data cleansing tools to review and audit CMD data; research potential duplicate records; ensure compliance with naming and address standards.
  • Utilize the appropriate application tools and available resources to manage workload and complete assigned duties ensuring commitments are delivered on time.
  • Create and maintain individual plans/goals that reflect daily, weekly, monthly and yearly objectives. Actively strive to achieve goals/objectives.

Requirements:

  • High school diploma or equivalent
  • 1 year of experience in customer service or a business environment; additional education may be substituted in part

Preferred Qualifications:

  • Post secondary degree completed or in progress
  • Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
  • Proven analytical experience with high aptitude for research, analysis, and problem solving skills
  • Customer service focused; ability to partner with internal/external contacts
  • Proficient in Microsoft Office Suite: Excel, Word, and Outlook
  • Strong attention to detail, with focus on data quality
  • Strong verbal and written communication skills
  • Experience with mainframe, SAP, JD Edwards or AS400
  • Demonstrated initiative with ability to work both independently and with a team
  • Ability to maintain a positive attitude and adapt to a changing environment

Ecolab's Commitment to Diversity and Inclusion:

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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