Purchasing Analyst/buyer Mca

hace 4 semanas

Buenos Aires, Argentina TD SYNNEX A tiempo completo

About the role:
As a **Purchasing Analyst/Buyer**, you will be the primary point of contact for both customers and suppliers, managing all customer issues related to order management for products within a specific solutions group (e.g., HP, IBM, Sun, etc.). You will play a key role in ensuring smooth communication between internal and external stakeholders, maintaining the highest levels of customer service and order accuracy.

**What You'll Do**

**Order Fulfillment**:

- Facilitate the order fulfillment process to meet customer service levels.
- Review and enter orders to ensure on-time shipment while upholding quality standards.

**Process Management**:

- Make necessary adjustments in purchasing, backlog management, integration, engineering, and shipping/traffic.
- Coordinate with internal and external resources to meet customer and TD SYNNEX expectations.

**Issue Resolution**:

- Identify and communicate options for resolving issues as they arise.
- Manage backlog, monitor order progress, investigate issues, and make decisions within established processes.
- Escalate decisions regarding exceptions and critical situations when necessary.

**Margin Integrity**:

- Ensure margin integrity by following exception processes for sales management approvals when required.

**Order Accountability**:

- Maintain accountability for the order through the invoicing process, assisting in research and resolution of order issues as appropriate.
- Coordinate Customer-Owned Inventory (COI) Purchase Orders (POs) and ensure accuracy in COI inventory reports, if applicable.

**Customer Communication**:

- Maintain and update necessary information for the customer to ensure transparency and accuracy.

**What We're Looking For**:
**Skills & Qualifications**:

- Operational knowledge and proficiency in the use of order entry computer systems and related programs.
- Basic understanding of supply chain procedures and the distribution industry.
- Fundamental knowledge of product offerings, pricing, customer service, and sales strategy.

**Experience**:

- Two (2) years of relevant work experience in sales, customer service, warehouse, or product support roles, or a combination of post-secondary education and work experience that demonstrates the ability to meet the role's responsibilities.

**Education & Certifications**:

- High School Diploma or equivalent.

**Distinguishing Characteristics**:

- This is an entry-level position, ideal for individuals seeking to grow within the field of order management and customer support.

**Working Conditions**
- ** Professional Environment**: Hybrid work arrangement with occasional non-standard work hours or overtime as business requires.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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