Renewals Specialist

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

Don't worry if you don't check all the boxes – apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

Are you a skilled communicator with a knack for building relationships and driving results? Do you have experience in account management or renewals? If so, we'd love to meet you

Sovos is looking for a Renewals Specialist to join our dynamic team in Tucumán As part of our Renewals team, you'll play a crucial role in managing SaaS customer renewals, ensuring customer satisfaction, and identifying upsell opportunities.

More Specifically, You Will

• Develop and maintain strong relationships with key stakeholders in customer organizations.
• Lead renewal negotiations using best practices to enhance the customer experience.
• Partner with internal teams, including Account Management and Customer Success, to create effective retention strategies.
• Identify upsell opportunities and contribute to revenue growth.
• Ensure operational efficiency and accurately forecast renewals.

What We Need From You

• 1-3 years of experience in renewals, account management, customer success, or a related field, preferably in a SaaS or technology company.
• Strong negotiation and relationship management skills.
• Fluency in English (written and spoken) is required.
• Ability to identify upsell and cross-sell opportunities within existing accounts.
• Excellent problem-solving and decision-making abilities.
• Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
• Excellent verbal and written communication skills, with the ability to convey complex concepts clearly and persuasively.
• Experience working with CRM tools (Salesforce preferred) to track renewals and customer interactions.
• Ability to analyze customer data to forecast renewals and identify risk factors.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent productivity tools.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Virtual English Club through Rosetta Stone, and more

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.
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