03-property Specialist
hace 1 semana
Please submit your CV in English.
Position: Manager of Office Operations/Receptionist/Property SpecialistWorking Hours: Mondays to Fridays 9am-5:30pm MST; with 30-minute lunch break 1:30-2:00 PM
Salary: USD 800-1500
Responsibilities:- Build positive relationships with prospective and current tenants and resolve complaints.
- Manage ledgers, electronic rent collections, and tenant notices and maintain organized and updated resident files and records.
- Prequalify potential tenants and schedule/confirm showings using Guest Cards feature in AppFolio for active listings based upon the property manager's schedule, changing weekly.
- Schedule vendors for unit turns and maintenance requests, as necessary, and oversee timely and successful completion of maintenance requests.
- Record detailed notes of all communications within software.
- Monitor and create reports to track and report key metrics to owners or property manager(s).
- Prepare legal notices and documentation for evictions and other legal situations that arise in the business.
- Send lease documents for initial lease/renewals based upon criteria as defined by the owners and property manager(s).
- Microsoft 365 experience including Teams with high proficiency in Excel.
- Strong verbal and written communication skills, in English and Spanish.
- Organizational skills and attention to detail as well as strong time management and ability to prioritize tasks.
- Function well in a high-paced and at times stressful work environment in a friendly and courteous manner.
- Ability to maintain confidential records and develop systems, processes, and procedures within the role to optimize efficiency.
- AppFolio software and previous property management experience is ideal.
- Bonus points for experience scheduling appointments in the real estate industry.
- Do you have experience in Microsoft 365 including Excel?
- Do you have Appfolio experience?
Property Specialist: 2 years (preferred)
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