Associate Client Services Lead
hace 7 días
Essential Functions
- Act as the primary point of contact for assigned sponsor(s) and associated studies.
- Manage the project timeline, identify/pursue change orders and coordinate with other stakeholders, as necessary.
- Prepare materials and KPI's for sponsor Governance Meetings and participate as appropriate.
- Identify and execute process improvement initiatives when appropriate.
- Prepare, arrange, and execute regular client meetings and ensure all necessary materials are presented with accuracy and completeness.
- Function as the engagement leader providing management throughout the length of the clinical trial by overseeing activities of the project team to ensure sponsor commitments and IQVIA's service levels are achieved.
- Coordinate with Site Solutions and Data Operations to ensure proper resource assignment and service delivery quality.
- Ensure that IQVIA financial interests are appropriately protected through diligent scope of work management efforts.
- Responsible for ensuring that payments do not exceed SOW timelines.
- Responsible for ensuring change orders are executed and communicated to appropriate personnel.
- Responsible for performance review input to Site Solutions and Data Operations for roles that support assigned sponsor.
- Coordinate with the Site Solutions and Data Operations team members to prepare and complete sponsor funding as needed.
- Ensure that all IQVIA processes and standards are followed and that appropriate financial controls are observed and are in line with sponsor requirements for managing and mitigating financial risk.
- Responsible for monitoring, assist in resolving and escalating operational and performance metric issues.
- This role may require assistance from Sr. Lead or Manager to support more difficult Lead activities.
Qualifications
- Bachelor's Degree Req
- 2 years experience as a Client Service Representative Req
- Advanced Level of English
- Meeting facilitation, presentation and training experience Req
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
-
Client Services Lead
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Prometeo Talent A tiempo completoJob OverviewUnder broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.Essential Functions Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.Assists...
-
Client Services Lead
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Uplift People Consulting A tiempo completoJob OverviewUnder broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.Essential FunctionsEnsures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.Assists...
-
Client Services Lead
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Prometeo Talent A tiempo completoJob OverviewUnder broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.Essential FunctionsEnsures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.Assists...
-
Financial Services Associate
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina J.P. Morgan A tiempo completoWe are looking for a talented individual to join our team as a Document & Business Solutions Associate.About J.P. MorganWe are a leading provider of financial services, offering a wide range of products and solutions to clients globally.Key responsibilitiesDevelop and implement business strategies to drive growth and improve operational...
-
Associate Director – Sustainability Operations
hace 20 horas
Buenos Aires, Buenos Aires C.F., Argentina Blue Community A tiempo completoThis post links directly to the Green Job post. Click to see the job post in a new tab. Job Title: Associate Director – Sustainability Operations & BDMC Lead Location: Baker & McKenzie - Buenos Aires Job Description: The Associate Director – Sustainability Operations & BDMC Lead will work with the CSO to develop the global sustainability strategy,...
-
Lead DevOps Engineer
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Prysma Software A tiempo completoJob Openings at EYEY is a global leader in assurance, tax, transaction, and advisory services. Technology is at the heart of what we do and deliver at EY. We are currently seeking candidates for various positions in our Global Delivery Services and Client Technology teams.Available PositionsETL Testing Lead - Rank: Supervising AssociateSoftware Engineer -...
-
Financial Services Associate
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completoJob DescriptionWe are looking for a highly motivated and detail-oriented Financial Services Associate to join our team. As a key member of our finance team, you will be responsible for managing financial activities of client engagements in collaboration with the US-based Finance team and client serving professionals.The ideal candidate will possess excellent...
-
Client Services Associate, Capital Markets
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina S&P Global A tiempo completoAbout the Role:Grade Level (for internal use): 07The Role: Client Services Associate, Capital Markets The Team: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication.You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues,...
-
Client Financial Services Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Neteco SL A tiempo completoWe are seeking an experienced Client Financial Services Manager to join our Client Finance team at Neteco SL. As a seasoned professional, you will lead our team in delivering exceptional financial services to our clients.Key Responsibilities:Lead the Client Finance team in delivering financial services to clients.Manage client relationships, ensuring high...
-
Client Solutions Lead
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Yel Solutions A tiempo completoJob OverviewAs a Client Solutions Lead at Yel Solutions, you will play a crucial role in ensuring our clients derive maximum value from our products and services. Under broad guidance, you will facilitate a positive and productive long-term relationship with our clients, providing them with the support they need to achieve their goals.
-
SAP Enterprise Cloud Services Lead
hace 23 horas
Buenos Aires, Buenos Aires C.F., Argentina SAP SE A tiempo completoSAP Enterprise Cloud Services LeadWe are seeking an experienced SAP Enterprise Cloud Services Lead to join our team in Latin America South. The successful candidate will be responsible for leading customer engagements, driving cloud transformation agendas, and maintaining strong relationships with customers.About the RoleThis is a unique opportunity to work...
-
Client Services Director
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Prometeo Talent A tiempo completoCompany OverviewPrometeo Talent is a leading provider of innovative solutions for the Pharmaceutical industry. We are seeking an experienced professional to join our team as a Client Services Lead.Job DescriptionIn this role, you will be responsible for ensuring clients receive exceptional service and support, driving business growth and retention through...
-
Client Success Associate
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Heroes and Sidekicks A tiempo completoAt Heroes and Sidekicks, we are looking for a Client Success Associate to join our team. This role is responsible for delivering exceptional client service by offering valuable information, attending to clients' needs, and consistently creating a positive first impression.About the Job:We require a candidate with fully Bilingual English & Spanish skills.A...
-
Technical Lead
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Endeavor Operating Company, LLC A tiempo completoAbout the TeamOur business development and operations team is a dynamic and collaborative group of professionals who share a passion for innovation and growth. We are committed to delivering exceptional results and building strong relationships with our clients and partners.About the RoleWe are seeking a seasoned Technical Lead - Market Making Services to...
-
Database Services Team Lead
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Fusemachines A tiempo completodel empleo: Charles Taylor InsureTech is looking for Database Services Team Lead who will lead a team of SQL Database Administrators.- The Database Services Team Lead requires experience designing solutions, implementing complex projects, meeting project deadlines, meeting challenges with a positive attitude, and work with a strong sense of service...
-
In-House Lawyer for Knowledge Services
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Baker & McKenzie Rechtsanwaltsgesellschaft mbH A tiempo completoAs a Senior Legal Content Developer at Baker & McKenzie Rechtsanwaltsgesellschaft mbH, you will play a key role in managing and executing legal content development projects and knowledge initiatives within the firm's context.Main Responsibilities:Knowledge Creation: Collaborate with relevant lawyers or knowledge lawyers to create high-quality legal content,...
-
Team Lead, Client Services, Quantitative
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Manage Resources A tiempo completoGeneral Overview: The Team Lead is responsible for managing, training, and developing their respective pod for team growth. Additionally, the Team Lead is responsible for managing all aspects of healthcare related market research projects accurately and on time through effective communication with internal/external clients and team members. The position...
-
Client Services Program Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Kyndryl A tiempo completoAbout the RoleKyndryl is looking for an experienced Client Services Program Manager to lead the management of client relationships and ensure the successful delivery of clinical trial projects. The successful candidate will have excellent communication and project management skills, as well as experience working with cross-functional teams.Key...
-
Global Delivery Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Prysma Software A tiempo completoAbout Prysma SoftwarePrysma Software is a global leader in assurance, tax, transaction, and advisory services. Our Technology group is at the heart of what we do, and we are currently seeking candidates for various positions in our Global Delivery Services and Client Technology teams.Job DescriptionETL Testing Lead - Rank: Supervising AssociateSoftware...
-
Operations Team Lead
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina MaxIT Consulting - Max Corporate Group A tiempo completoCalling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of...Team Lead, IntegrationsAt Avature we develop a platform used to create solutions for...