Career Services Product Manager
hace 2 semanas
TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.
Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry.
TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment.
In The Role
We are seeking a highly motivated and experienced Product Manager to join our Career Services team at TripleTen as a long term contractor. As a Product Manager, you will be responsible for improving the customer experience of our adult students and grads seeking career transitions into tech jobs.
This is a role for a problem solver who thinks strategically, and task manager who wants to have their hands, mind, and heart in several things at once; and who can collaborate well with others.
Main Focus & Metrics
- Our Graduate Employment Rate
- Time-to-Employment (from graduation to when they land their new job)
Main Challenges
Right now we have the ambitious goal to create the #1 Career Services program in our industry for our graduates, helping many of our adult learners to make a successful career transition. You will need to define key reasons why our students don't get job offers within 6 months after graduation and find solutions how to improve our services.
What you will do:Product Cycle Development
- Define and prioritize career product initiatives that align with business objectives and customer needs.
- Own the full cycle of product experimentation around Career Services, from hypothesis setting to experiment design, implementation, and evaluation.
- Drive continuous improvement through iterative experimentation and data-driven decision-making.
- Stay up-to-date with industry trends, best practices, and emerging technologies in career services and EdTech.
Quality and Career Analytics
- Take ownership of career analytics. This includes improving the dashboards, tracking, analyzing, and reporting on key metrics related to student career progression and outcomes.
- Ensure the quality of the content and services provided. This could involve regularly reviewing and updating career content and addressing any issues or complaints promptly.
User Experience (UX) Research
- You will conduct UX research about Career Services to understand the needs and behaviors of our students and use this information to improve it.
- Full time remote collaboration in a contract role.
- Up to USD per month, based on experience.
- A comfortable digital office. We use modern digital tools— Miro, Notion, Google Meet, etc.— to make the process of working together seamless.
- Growth. Our product is expanding quickly, so it's a great time to get on board and challenge yourself.
- Diverse and tight-knit team which is spread out across Serbia, US, LatAm, and more.
Disclosures:
*At this time we are unable to offer H-1B, L-1A/B sponsorship opportunities.
**This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
***TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
- Bachelor's degree in Business Administration, Human Resources, Education, or related field. Advanced degree preferred.
- Minimum of 2-5 years of experience in product management, preferably within the EdTech, Career Services, or related work.
- Strong analytical skills with experience in data analysis and reporting.
- Proven track record of managing full product cycles and delivering measurable improvements.
- Excellent communication and collaboration skills, capable of working effectively across multiple teams.
- Deep understanding of UX research methods and their application in improving customer experience.
Preferred Experience / Skills
- Experience with career development programs or educational services.
- Familiarity with the latest industry trends, technologies, and best practices in career services and EdTech.
- Innovative thinker with a capacity to operate both strategically and tactically.
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