Payroll Analyst
hace 2 semanas
Payroll Process Management and Escalated Inquiry Support (60%)
- Global payroll experience (Ex: Canada and Puerto Rico).
- Ensures complex employee, manager or business scenarios are analyzed and effective processing steps taken to ensure resolution within payroll process guidelines.
- Manage workflow to ensure all payroll transactions are processed timely and accurately.
- Frequently engages with other People Experience Center, ADP, IT team, accounting and Legal to ensure complex scenarios are resolved and processed timely and accurately.
- Maintains and processes for all court ordered employee garnishments including responses.
- Process incentive requests via EIB following predefined procedures.
- Handle equity reporting and expatriates shadow payroll.
- Knowledge of multistate taxation and labor laws.
- Assist/handles all new state/local registrations and ongoing compliance.
- Assists with biweekly, monthly, and quarterly Federal and State tax payments and filings as needed.
- Assists with preparation of annual W2 wage statements and federal and state filings.
- Ensures the accuracy of W2 (yearround) and process accurate and timely year end reporting of W
- Ability to work efficiently and productively in a multitask environment independently with mínimal supervision.
- Processing of ACH wires, reversals, returns, bank reports, stop pays and positive pay files for all companies.
- Prepare global journal entries related to payroll and benefits and record timely and accurately.
- Assist with general ledger account reconciliation inquiries/review at monthend.
- Review and processing of complex payroll procedures (leaves, death benefits, executive compensation, deferral plans, government reporting, etc.)
- Solid understanding of plans as it relates to payroll (401(k), ESPP, Nonqualified plans, etc.)
- Effectively uses case management and knowledgebase tools to resolve, log, track and escalate employee, manager or retiree inquiries.
- Maintains a high level of confidentiality and professionalism.
- Assists payroll accounting (balancing, ach requests, etc.)
- Demonstrates and maintains deep proficiency in multistate payroll process areas.
Process Improvement (20%)
Leads payroll ongoing process improvement initiatives, this includes evaluating process efficiencies and making improvement suggestions based on lean processing principles or to comply with regulatory changes, benefit plan changes, and/or policy changes.
Maintains process documentation and develops/delivers related training for staff.
Provides mentoring and guidance to Payroll Associates.
Stays informed on payroll policy, plans and programs as well as regulatory updates for their areas of expertise providing regular team updates.
Special Project Lead (20%)
Serves as lead payroll representative on annual programs and special projects including quarter and year end, systems upgrade etc. Influences project decisions where appropriate to improve the customer experience and/or improve efficiency. Coordinate's payroll testing resources and collects/analyzes testing results for the team. Helps identify systems improvements and assists with developing systems requirements/test plans. Updates process documentation to reflect changes to process or procedures
Supervisor support (occasional/as needed)
Provides back up for Supervisor, ensuring proper staffing levels are maintained and transactional time and quality service levels are met.
Knowledge and Skills:
- 5 years of payroll experience in a complex, multi-state organization.
Working knowledge of payroll best practices
Excellent customer service skills
Detail oriented with advanced MS Office skills.
Working knowledge of SOX, FMLA, and payroll/benefit tax regulations
Excellent customer service / customer focus.
Must be proficient working with larger payroll systems that integrate or interface with other systems
practice and procedures.
Strong organizational abilities with excellent verbal and written communication skills in order to communicate effectively with various levels of management and staff personnel.
Problem analysis and problem resolution at the functional level.
Utilize available resources to solve problems or resolve issues.
Follow through on all requests and issues and resolve issues quickly
- At Assurant, we celebrate the differences that make us who we are. By assembling extraordinar
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