![SupportYourApp](https://contents.bebee.com/companies/ar/supportyourapp/avatar-qL2qn.png)
Cloud Support Consultant
hace 3 semanas
Are you interested in the world of cloud, networking, and security?
For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization.
Join a team of passionate experts and create tailored solutions that handle day-to-day activities, and lifecycle management, while tackling innovative projects.
Excited? Let's see what it takes
What you will do:
- Maintain the highest level of operational standards for cloud technologies while executing best practices in operations and ongoing maintenance
- Assist with the documentation of all system processes and procedures to ensure standardization, and best security practices
- Developing training program and tests for consultants
- Provide stellar user experience via ticketing system
What you need to succeed in this role:
- Excellent English skills (at least C1 for both spoken and written)
- Knowledge or experience working with AWS
- Exoerience in networking
- Knowledge of IT operations and basic methodologies
- Ability to analyze and do research
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbpsdownload and 40 Mbpsupload)
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Worklife balance
- Responsive management interested in your growth and longlasting cooperation
- Greenhouse conditions for selfdevelopment
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
send your CV in English, pointing out your outstanding skills
**DISCLAIMER
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