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Account Manager
hace 3 meses
About the client:
About the role:
What you'll be doing:
- Build and nurture strong relationships with clients, understanding their business goals and ensuring the client's services align with their needs.
- Serve as the main point of contact for clients, addressing inquiries and concerns promptly.
- Develop and implement account strategies to drive client satisfaction, retention, and growth.
- Collaborate with clients to understand their objectives and tailor our client's services to meet their expectations.
- Work closely with crossfunctional teams to ensure the successful execution of client projects.
- Coordinate project timelines, deliverables, and communication to meet client expectations.
- Identify upsell and crosssell opportunities within existing accounts to drive revenue growth.
- Collaborate with the sales team to explore new business opportunities with current clients.
- Provide regular reports to clients on project progress and results.
- Address and resolve any issues or conflicts that may arise during client engagements.
- Ensure a high level of client satisfaction by proactively managing expectations.
Who are we looking for?
- Minimum 2 years of experience as an Account Manager.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Excellent organizational and time management abilities, with a keen attention to detail.
- Strategic thinking and problemsolving skills, with the ability to analyze data and develop actionable insights.
- Proficiency in CRM software, Microsoft Office suite, and other relevant tools.
Position:
Account Manager
Remote Status:
Fully Remote
Preferred Location:
Global
Working Hours: 9 am to 6 pm EST
Holidays:
US Local Holidays
Salary:
USD 1800 to USD 2000 per month
Internal Job ID: 0167
