![Randstad AR](https://media.trabajo.org/img/noimg.jpg)
Customer Experience
hace 4 semanas
ÂEsta propuesta te puede interesar
En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañÃa en todo el mundo, un compromiso que nos impulsa a ir mÃs allà para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra pasión por las personas con el poder de la tecnologÃa, creando experiencias mÃs humanas, que nos permitan ser una fuente de inspiración y apoyo para quienes nos eligen. Porque estamos convencidos de que mejores personas hacen mejores empresas.
Para nuestro cliente, importante empresa lÃder en consumo masivo ubicada en MartÃnez, Buenos Aires nos encontramos en la búsqueda de un/a Customer Experience Specialist
Stock Management.Â
Estos son los desafÃos que te esperan:Â
Â
- Ser owner de indicadores de perfomance de operación E2E.Â
- Hacer foco en el anÃlisis, diseño e implementación de herramientas digitales para la mejora en las operaciones.Â
- Generar / Rediseñar reportes actuales, para que brinde información útil para toma de decisiones.Â
- Participación en foros de benchmark digitales a nivel global.Â
- Exploración y ejecución de proyectos globales que implican incursionar en Machine Learning, Datalake, Inteligencia Artificial.Â
- Realizar seguimiento a los principales KPIs y garantizar su cumplimiento y evolución.
- Ser un nexo de integración entre el Ãrea de Supply chain, Demmand Planning/ Logistica/ CX y Ventas, obteniendo inputs y generando acciones de mejora.
- Garantizar el turnador de los cliente asignados en OTM y en sistema de cliente según el caso.Â
- Maximo compromiso para llegar a la SITU de ambos negocios en cada plan.Â
- Interaccion con base de transferencia segun zona.Â
- Demoras en transporte: verificar el status de turno, dar visibilidad al cliente y gestionar ventana.Â
Requisitos necesarios para el puesto:Â
Estudiante avanzado-a o recientemente graduado-a en administración de empresas, comercio exterior, logÃstica, ingenierÃa
Manejo avanzado en Excel, Power BI, anÃlisis de reportes, tableros de control, KPI ? Nivel avanzado en inglésCompetencias importantes para el puesto:Â
Productividad
AutonomÃa
AnÃlisis de datosÂ
Habilidades de comunicación efectivaSi consideras que reunÃs los requisitos para el puesto y te gustan los desafÃos, no lo dudesâ¦. ÂEnvÃanos tu CV Nos esforzamos todos los dÃas en crear un entorno diverso y nos enorgullece ser una empresa con igualdad de oportunidades para todas las personas, independientemente de su raza, color, religión, sexo, identidad sexual u orientación sexual, paÃs de origen, genética, discapacidad o edad.
educación
UNIVERSITARIO COMPLETO
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