technical support

Conectando pessoas. Transformando o futuro. Construindo carreiras. Na FiberHome , acreditamos que a inovação nasce das pessoas. Somos uma empresa global de tecnologia e telecomunicações presente em mais de 100 países, desenvolvendo soluções que conectam milhões de pessoas e impulsionam a transformação digital em todo o mundo. No Brasil, atuamos com...

Job PurposeThis position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services.The Technical Support Associate is also...

Job PurposeThis position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services.The Technical Support Associate is also...

DescriptionEn el equipo de Help Desk acompañamos a nuestros clientes en la resolución y gestión de incidencias o consultas, brindando soporte de forma eficiente y con empatía. Buscamos asegurar que cada interacción sea una oportunidad para resolver, ayudar y generar confianza.Buscamos un/a Technical Support Engineer con enfoque en soporte técnico...

Position Overview As a Technical Support Specialist you will serve as the critical bridge between our SaaS platform and Sovos customers, providing swift resolution to escalated technical issues raised from Customer Support, or other Sovos customer-facing teams. Your role is crucial in ensuring excellent customer experience by resolving technical customer...

TPC, división Commercials, busca un/a Service and Support Associate para liderar onboarding de clientes y brindar soporte en una plataforma SaaS. Serás punto de contacto principal, trabajando con equipos de Producto e Ingeniería para resolver incidencias y mejorar la experiencia del cliente.Se requiere experiencia en atención al cliente, gusto por la...

Company Description INconnet Soluções Tecnológicas is a leading technology solutions provider focused on delivering consistent, reliable, and secure IT services for organizations with geographically distributed operations. The company replaces logistical complexity and uneven service levels with a single expert partner that supports technology needs...

Job Title: Senior Technical Support EngineerWork Hours: Monday-Friday, 8-hour workday between 10:00 AM and 7:00 PM US Eastern Time.Location: RemoteJob SummaryBatchData is looking for a Senior Technical Support Engineer to be the primary technical contact for customers and prospects integrating with our property data platform. Most support reaches us through...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. About Us Visa is a world leader in payments technology,...

Role: Tier 1 Technical Support (Jira-Focused) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6+months (potentially long-term) Work Hours: Pacific Standard Time (PST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote (Candidates can work from anywhere in Costa Rica) Position Overview: We are seeking a motivated Tier 1 Technical...

Jobtailor in Buenos Aires is seeking a customer-focused engineer who can guide clients through challenges and resolve issues efficiently.You will handle end-to-end support tickets, investigate problems, and share practical guides with customers and teammates. Proficiency in HTML, JavaScript, CSS, and Chrome DevTools will help you explain technical topics...

GoFundMe is seeking a Technical Support Engineer II to bridge customers with care, product, and technology teams. You’ll own the customer experience related to defects, document technical details for engineers, and help drive timely resolutions across the platform.You will work closely with enterprise clients, demonstrate strong communication, and coach...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Technical Support Engineer Remote, Full-time, Mon-Fri Apply here: https://operationsarmy.com/application We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting,...

DescriptionAbout MeasuredMeasured is the pioneer and leader of incrementality-based media measurement and optimization. Since 2017, leading brands have used our AI-powered, all-in-one platform to manage, test, plan, and optimize over $35 billion in full-funnel media investments. Measured's unique combination of automated experimentation, media mix modeling,...

Work Mode: Remote – BYOD (Bring Your Own Device) Department: Operations / Delivery Reports to: Team Leader About Influx Influx is a global customer experience and operations partner that helps fast-growing companies scale their support, operations, and back-office teams with world-class talent. We operate across multiple countries and time zones, providing...

Influx is seeking a Technical Support Agent to troubleshoot issues, guide users through configurations, and assist with email/calendar integrations on a remote BYOD setup. You will support users across platforms and help ensure smooth operation for international clients.The role emphasizes strong customer focus, clear communication, and practical...

Yango Group is seeking a Technical Support Engineer to join our internal IT support team for the Peru region. You will help resolve technical issues, improve IT processes, and contribute to a reliable and efficient workplace.You will be responsible for supporting users in Peru and collaborating with global IT teams to ensure smooth operations across the...

Sovos is seeking a Technical Support Specialist for a temporary contract. You will respond to tickets, calls, and emails; troubleshoot software issues; document interactions; escalate complex problems when needed; and provide onboarding support to new customers.You will train customers, follow up on resolutions, and work with product teams to identify...

Misión del Rol Tu misión como Technical Support Analyst será diagnosticar y resolver incidencias de Nivel 2 en nuestra mesa de ayuda, garantizando la continuidad del soporte técnico y el cumplimiento de los acuerdos de servicio (SLA). Desafíos del Rol Resolución Especializada (L2): Analizar y solucionar tickets derivados de Nivel 1 que requieran...