technical support

Position Overview As a Technical Support Specialist you will serve as the critical bridge between our SaaS platform and Sovos customers, providing swift resolution to escalated technical issues raised from Customer Support, or other Sovos customer-facing teams. Your role is crucial in ensuring excellent customer experience by resolving technical customer...

Measured, based in Argentina, seeks a Technical Customer Support Specialist to provide front-line support and address inquiries effectively. In this role, you'll assist customers with platform navigation, troubleshoot common issues, and document support interactions, ensuring a high-quality customer experience.The ideal candidate will have 1-3 years in...

Hostify is a fast-growing startup providing a cloud-based property management and channel manager solution for short-term rental and vacation rental hosts and property managers worldwide. We’re expanding our team to better serve and support our customers around the globe. We have simple but agile processes, combined with a friendly and encouraging...

Want to help us help others? We’re hiring!GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40...

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. About Us Visa is a world leader in payments technology, facilitating...

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than...

Technical Support Specialist (m/f/d) (Hybrid - 2-3 days per week in our Buenos Aires office) We're hiring a Technical Support Specialist in Buenos Aires to support a wide range of customers. From independent site owners to large enterprises as they get the most out of our product. We need a skilled and motivated Technical Support Specialist to become a key...

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of...

TytoCare is looking for a technical support professional based in Buenos Aires with over 5 years of experience in technical support, QA, or data analysis. The role involves solving complex technical problems, managing customer escalations, and collaborating with R&D and product teams. Candidates should have strong communication skills, experience in SQL, and...

TytoCare seeks a Customer Technical Support professional in Buenos Aires. This role requires passion for solving customer issues and at least 2 years of experience in technical support, QA, data analysis, or technical account management. You will take ownership of customer technical issues, collaborate with R&D, and manage internal projects. Familiarity with...

Role: Tier 1 Technical Support (Jira-Focused) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6+months (potentially long-term) Work Hours: Pacific Standard Time (PST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote (Candidates can work from anywhere in Costa Rica) Position Overview: We are seeking a motivated Tier 1 Technical...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Teladoc Health, Inc. is seeking an TAC Agent I to provide friendly, professional customer service and resolve complex technical issues across phone, email, and chat. You will document all tickets in Salesforce and help build self‑service materials to improve adoption.The role requires English and German fluency, multi‑tasking ability, and a productive,...

Techunting is seeking a highly technical Tier 2/3 Technical Support Engineer for an AI vision platform running on Kubernetes, aimed at enterprise video analytics. This fully remote role is LATAM-based, with required availability during U.S. East Coast business hours.In onboarding, you will learn the platform, work with senior engineers, and complete internal...

DescriptionAbout MeasuredMeasured is the pioneer and leader of incrementality-based media measurement and optimization. Since 2017, leading brands have used our AI-powered, all-in-one platform to manage, test, plan, and optimize over $35 billion in full-funnel media investments. Measured's unique combination of automated experimentation, media mix modeling,...

**Technical Support Engineer**: **Remote, Full-time, Mon-Fri** We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting, root-cause analysis, and cross-functional issue...

GoFundMe is seeking a Technical Support Engineer II to assist our Care team with technically complex inquiries and to drive resolution for escalated issues. You’ll partner with product and engineering to improve the customer experience and platform capabilities for nonprofit clients across the globe.You will own customer journeys, write precise Jira...

Usercentrics in Buenos Aires is hiring a Technical Support Specialist to assist a diverse customer base, from small site owners to large enterprises, in a hybrid setting. You will diagnose issues, guide customers to solutions, and create clear guides to help others in the team.Strong English communication, curiosity, and the ability to navigate technical...

GoFundMe in Buenos Aires is looking for a Senior Manager, Technical Support Engineering to lead and scale our technical support operations. You will oversee teams enhancing customer experiences for both consumer and B2B segments.The ideal candidate will possess strong technical acumen and leadership experience in high-growth environments. Responsibilities...

GoFundMe is seeking a Technical Support Engineer II to bridge customers, care, and product teams, owning experiences related to defects and unexpected behavior. You will translate technical concepts for non-technical stakeholders and drive resolutions with the product and technology teams.You will work across the platform to triage defects, create clear Jira...