service desk

Service Desk Analyst Location: Buenos Aires, ArgentinaWork Model: Hybrid About the role As a Service Desk Analyst, you will make an impact by delivering exceptional technical support and ensuring the stability, reliability, and performance of Digital Workplace services across a global enterprise environment. You will serve as a primary point of contact for...

Estamos en búsqueda de un Service Desk Manager para liderar su operación global 24/7, supervisando un equipo compuesto por Shift Leads y Service Desk Analysts. Esta persona será responsable del rendimiento general del Service Desk, cumplimiento de SLAs, calidad de servicio, escalaciones críticas y desarrollo del equipo. El rol requiere sólidos...

Position Overview By joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud...

Position OverviewBy joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud...

Service Desk Team Lead (Trilingual) About the role As a Service Desk Team Lead, you will make an impact by leading a team of technical support analysts who provide first-level support to users across Latin America, ensuring service excellence and achievement of operational objectives. You will be a valued member of the IT Infrastructure team and work...

Service Desk Team Lead (Trilingual) About the role As a Service Desk Team Lead, you will make an impact by leading a team of technical support analysts who provide first-level support to users across Latin America, ensuring service excellence and achievement of operational objectives. You will be a valued member of the IT Infrastructure team and work...

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain, from field to table. Through a broad range of business lines, we leverage our global reach and extensive asset network to serve customers and consumers around the world. Structured as a matrix organization...

About Command|LinkAbout Command|LinkCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our...

About your new role:As a Service Desk Incident Coordinator at Command|Link, you will serve as a central operational point of coordination for incoming service incidents, support cases, and internal work assignments. Your role is critical in ensuring cases are properly triaged, prioritized, assigned, and advanced through the support lifecycle in alignment...

Job descriptionBrindar el servicio de tecnologías de la información y la comunicación, relacionados con, infraestructura, redes, software, aplicaciones informáticas y dispositivos para facilitar las tareas y funciones del clienteJob requirementsFunciones principales:·         Brindar el servicio de tecnologías de la información y la...

Cognizant is hiring a Service Desk Agent in Argentina to provide first-line technical support across client environments. You will handle user issues, incident logging, and collaborate with IT teams while gaining exposure to cloud, infrastructure and security practices.The role offers training to build core competencies, a hybrid schedule in Almagro (office...

Cognizant in Argentina seeks a Service Desk Team Lead (trilingual) to guide a team delivering first-level IT support across Latin America. You will coach analysts, drive performance, and collaborate with service delivery managers, clients, and cross-functional teams.The role is hybrid with 2 days in the Cognizant office and 3 days remote. You will monitor...

Cognizant in Argentina seeks a Service Desk Team Lead (trilingual) to guide a team delivering first-level IT support across Latin America. You will coach analysts, drive performance, and collaborate with service delivery managers, clients, and cross-functional teams.The role is hybrid with 2 days in the Cognizant office and 3 days remote. You will monitor...

Command|Link is seeking a Service Desk Incident Coordinator for a 100% remote role. You’ll triage, prioritize, and route incidents to the right teams while maintaining SLA discipline.Responsibilities include queue health, handoffs, escalation tracking, and cross-functional collaboration with NOC, Eng, and Support. A Bachelor’s degree and 2+ years in...

Assurant is seeking a Technical Support Associate to deliver first-level IT support across the organization, handling hardware, software, networks, and mobile devices. You will participate in ITSM processes, incident management, and SLA compliance, ensuring effective service delivery and user satisfaction.The role requires two years in similar IT support...

Assurant is seeking a Technical Support Associate in Argentina (San Juan, AR) to provide first-level IT support across the organization, covering hardware, software, telephony, and network issues. You will help maintain IT services and support ITSM processes in line with ITIL best practices.Join a team focused on incident management, request fulfillment, and...

Cognizant Technology Solutions Corporation in Buenos Aires seeks a Service Desk Agent to provide professional and technical support across cloud, infrastructure and security domains. You will handle user support, ticket logging and client interactions while gaining new skills through structured training.The role emphasizes collaboration with IT teams,...

Assurant seeks a Technical Support Associate to deliver first-line IT support across hardware, software, and network services. You will manage incidents per ITIL-based ITSM practices, coordinate with internal teams and vendors, and ensure high-quality end-user support in both Spanish and English.Ideal candidates hold a IT-focused degree and 2+ years in a...

Grow Up Hr busca un Service Desk Manager para dirigir la operación global 24/7 del área de soporte, con un equipo de aproximadamente 20 personas entre Shift Leads y Analysts. El rol velará por el rendimiento, cumplimiento de SLAs y la calidad del servicio, gestionando escalaciones críticas y el desarrollo del equipo.Se interactuará con usuarios VIP y...

Ecosistemas Global, una empresa de tecnología, busca analistas de Service Desk para un servicio regional de soporte a usuarios en Brasil, México y Chile. El/la analista será el primer punto de contacto, registrará, diagnosticar y resolver incidencias de Nivel 1 de forma remota.Se trabaja en un equipo de 11 analistas con un Coordinador de Servicio, se...