Fse Regional Operations Manager

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Job Title: FSE Regional Operations Manager (Grade 10)Location: Buenos Aires, Argentina Job Summary: We are seeking a Regional Field Service Excellence Operations Manager to directly support field services in our Latin America operations in the following manner: Health and Safety – Support Health and Safety initiatives, including injury, accident, incident and concern root‑cause analysis and investigation. Vehicle Fleet Operations – Management in collaboration with local fleet management vendors and the Global Fleet Team, providing day‑to‑day management of these critical company assets. Field Performance Rewards and Skill Management – Support monthly reporting and collaboration with regional leadership. Global Learning – Support learning demand and delivery as needed in collaboration with learning and technical support teams. Support regional onboarding requirements, training and assignment of mobile device, PC and other required assets. As required, support local Services General Manager Special Projects. Job Responsibilities: Ownership and flexibility – Accountable to deliver project outcomes, able to find creative solutions when challenges inevitably arise. Stakeholder management – Capable of rallying cross‑functional groups of stakeholders with competing priorities and bringing them together to execute a common goal. Team management – Strong leader able to manage a distributed team of collaborators to achieve project deliverables. Problem solving – Tenacity to push through problems and seek solutions through collaboration with all stakeholders. Qualifications: Bachelor’s degree in business administration or a related field. Field Services experience in any of the functional areas of the job summary will be highly considered in lieu of a degree. Excellent communication skills in verbal and written Spanish and English. Commitment to customer service, strong interpersonal skills, tenacity in the face of challenges, self‑starter and motivated by outcomes, sharp problem‑solving instincts, and a proven track record of delivering highly critical support to field services teams. Preferred Skills: Written and spoken Portuguese. Project management certification. Experience with global operations and multicultural teams. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. #J-18808-Ljbffr