Back Office Admin

Who We Are About Ascend At Ascend we recognize the struggles that accounting & finance professionals face in traditional firms from rigid hierarchies and overwhelming workloads to the elusive work‑life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here you’re not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work‑life harmony is a reality and where your career advancement is supported by a nurturing network and robust resources. We partner with regional entrepreneurial firms and provide them with the resources and support necessary to thrive in today’s dynamic market. This includes access to growth capital, robust talent acquisition, top‑tier technology, transformative leadership, shared back‑office services & more. Founded in January 2023, Ascend attained revenues sufficient to qualify as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend where your career soars without sacrificing your quality of life. About Glenn Burdette Glenn Burdette is a progressive accounting and business consulting firm deeply committed to fostering professional growth among our staff. Bright, enthusiastic, and team‑oriented individuals who have strong planning, communication, analytical, and organizational skills are always welcome here It is with pride that we announce, for the 9th consecutive year, our firm has been recognized as one of the Best Places to Work on the Central Coast (SLO, Santa Barbara, and Ventura Counties) by the Pacific Coast Business Times. At Glenn Burdette we continuously seek individuals who will contribute to the ongoing growth of our legacy. Our sustained growth and compelling client portfolio make Glenn Burdette an appealing career choice for professionals, particularly those who value the independent firm environment while seeking challenging and rewarding work. We provide an enriching career trajectory for outstanding and motivated individuals. This, combined with our competitive salary structures, contributes to our ability to retain a highly qualified and professional staff. The Role As a Receptionist / Front‑Desk Coordinator at Glenn Burdette you will provide general office support with a variety of clerical activities and related tasks. You will be responsible for answering incoming calls and directing the calls to appropriate associates; receiving and transmitting messages; greeting and escorting clients and visitors to the proper party; performing some clerical duties to support the daily business activities of the firm; receiving and routing mail; and assisting in maintaining the kitchen and front office lobby. Key Responsibilities Answers telephone using a multi‑line telephone system, checks general voicemail box and maintains phone extension list. Calls clients to pick up tax returns and other items as needed. Schedules appointments as assigned and greets clients and visitors in a professional manner, offers and serves beverages, escorts clients to various offices as needed. Receives and distributes mail and items dropped off by clients in a timely manner. Follows up with clients on E‑file forms pending (under supervision) as assigned. Maintains cabinet of items to be picked up, logs items picked up and dropped off, scans documents to electronic files as assigned. Assists with mail outs (envelope stuffing) such as various letters, statements, and corporate estimates; assists with other clerical duties such as photocopying, faxing, filing, and collating. Maintains inventory and cleanliness of kitchen including ordering food when needed and restocking paper and plastic products. Required Qualifications High School Diploma One year experience as a receptionist / front desk coordinator Valid California driver’s license and proof of insurance Ability to multi‑task with ease and professionalism Ability to operate a multi‑line telephone switchboard Good interpersonal communication and customer service skills Ability to use office equipment including a computer copier and scanner Preferred Qualifications Bachelor’s degree Strong Microsoft Office skills What We Offer As a firm we offer great benefits, a competitive salary, and a focus on mentorship and career advancement. Headquartered in San Luis Obispo, CA with offices in Santa Maria, CA and Paso Robles, CA, Glenn Burdette is a growing accounting and consulting firm focused on tax audit and consulting needs. Explore the opportunities that await you today Join our team and enjoy a comprehensive benefits package that supports well‑being, health, and ongoing professional growth: Flexible PTO Excellent voluntary insurance options 401(k) matching Discretionary bonus Commitment to professional development including a CPA bonus for employees obtaining their CPA license Meaningful work that makes a difference in our clients’ lives How to Apply Submit your information in the application section directly below This will include: Basic contact information Resume / CV and optional cover letter upload Work eligibility credentials and compensation Voluntary demographic & self‑ID questions For further questions or inquiries about the role please reach out to Aidan Jebson Sr. Recruiter. The pay range for this role is $21.00 / hr. - $25.00 / hr. This range includes the anticipated low and high end of the pay range for this position. Actual compensation may vary based on various factors including experience, education and / or skill level. At Ascend we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity / expression, age, marital status, disability or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Key Skills Business Intelligence, Bidding, Accounts Assistant, Credit Control, Account Development, Content Development, Lab Testing Employment Type: Hourly Experience: years Vacancy: 1 #J-18808-Ljbffr