Remote SaaS Support Engineer — Customer Experience
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Prometeo Talent has partnered with a fast-growing SaaS company transforming the construction permitting industry to recruit a Customer Support Representative for a 100% remote role. You will be the first point of contact for customers across the U.S.
and LATAM, handling permit filings, account management, and platform usage with a focus on clear communication and ownership. Ideal candidates bring at least 2 years of phone-based customer service in English, strong Excel skills, and familiarity