Remote SaaS Customer Support Engineer
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Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This is a 100% remote Customer Support Representative role targeting contractors across the U.S.
You’ll be the first point of contact for customers, handling permit filings, account setup, and platform usage with a focus on problem solving. The role emphasizes independent judgment, ownership of issues, and collaboration with product and operations teams to drive