Delivery Specialist
hace 2 semanas
Delivery Specialist - Client Delivery Overview: Now is the time to join us Virgin Pulse and HealthComp are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future. Responsibilities Coordinate the documenting, submission, tracking, communication, and monitoring of client program requirements post‑implementation (either new logo or cross/upsell implementation). Help clients to match program needs with operationally efficient delivery options. Build relationships with cross‑functional teams (Finance, Implementation, Client Operations, Member Services, Product, DSR, and Live Services teams) to execute on deliverables for clients. Deliver agreed reporting from internal tools. Support member service delivery by resolving needs for client‑specific information, updating training agents and completing documentation. Proactively monitor satisfactory resolution of client technical support issues by appropriate internal team. Working knowledge of tools significant in responsibilities, including but not limited to Salesforce, GenAdmin, Gainsight, MicroStrategy, JIRA and/or Confluence. Aligning client requests with best practices informed by a thorough understanding of the Virgin Pulse platform. Qualifications Bachelor’s degree or comparable experience in a related field (health, healthcare, health science, wellness, customer service, business management, operations, and/or logistics). 1-3+ years of professional work experience, preferably aligned to roles in operations / logistics, customer service, customer management, software implementation and / or project management. Previous experience in SaaS, or health / wellness and/or health care industry (preferred). Excellent customer facing skills, including a commitment to client satisfaction. Impeccable organization and priority management skills. Ability to manage multiple tasks with varied dependencies and timelines. Self‑motivated with proactive approach, appropriate sense of urgency and a positive attitude. Able to navigate change and support clients in change management. Ability to navigate a dynamic technological environment. Required to work cross‑functionally with co‑workers. Outstanding interpersonal skills, including strong communication skills, both verbal and written. While not required, language proficiency in Spanish, German, or French are valuable. Creative approach to problem‑solving. Solid analytical skills. Equal Opportunity Statement Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. #J-18808-Ljbffr
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Delivery Specialist
hace 2 semanas
Buenos Aires, Argentina SYREN S.A A tiempo completoOverview:Now is the time to join us! We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering...
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Product Delivery Specialist
hace 5 días
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Client Delivery Specialist
hace 4 semanas
Buenos Aires, Argentina Jules A tiempo completoDelivery Specialist - Client Delivery VirginPulse Overview Now is the time to join us!We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their...
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Product Delivery Specialist
hace 1 semana
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Business Continuity Specialist
hace 3 días
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