Business Analyst, Strategy

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on‑demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine the best elements of virtual teams with a support structure that encourages innovation, social interaction, and fun. We move fast, have no borders, and are never afraid to break the mold. Job Summary Toptal is looking for a senior‑level Business Analyst to provide business leaders with crucial insights and recommendations for improvement. The role is part of our Business Analytics Center of Excellence, where analysts support one or more business functions. This role specifically works with new businesses, from structuring their data infrastructure to developing reports that support business leaders in making data‑driven decisions. The analyst will use data, create and define metrics, measure performance, develop reports, build models, forecast outcomes, run experiments, and perform in-depth diagnostic analysis. Success is measured by delivering the "so what" that drives decisions and real business impact. The analyst must understand the business, connect data analysis with strategy, finance, and operations, and build cross‑functional relationships with a “find a way” attitude. This is a remote position with no visa sponsorship; resumes and communication must be in English. Responsibilities Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Tableau reports, write SQL scripts, and extract insights to inform business decisions. Use descriptive and diagnostic analytics to develop specific, actionable recommendations for business leaders. Define metrics that are independent, holistic, accurate, encourage the right behaviors, and align with company strategy and objectives. Map business processes to their corresponding data flows. Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communication, systems & tools, and cash usage. Work closely with data analysts and business process owners to empower data‑backed decision making. Build data infrastructure for each New Business from lead acquisition to revenue generation, and set up Google Analytics, Google Search Console, and Google Ads as required. First‑Week Expectations Onboard and integrate into Toptal, quickly learning about Toptal’s history, culture, and vision. Shadow key teams to learn the core of New Businesses. First‑Month Expectations Understand the data generated through company operations and activities and where/how that data is stored. Obtain a basic understanding of the assigned business function and its operations. Assess the current state of performance metrics, reports, dashboards, models, and analyses used, and identify discrepancies and areas for improvement. Begin supporting the function leader with relevant insights and reports for leadership meetings. First‑Three‑Months Expectations Develop a proficiency of data elements of the function and obtain a robust understanding of critical business processes. Gain an understanding and ability to assess the drivers and impacts of business decisions on financial performance. Begin identifying new opportunities to improve performance continuously while exercising discretion and independent judgment. First‑Six‑Months Expectations Begin to solve real business problems as a team that will move the needle on key performance metrics and financial performance. Help align and standardize metric definitions across the company. Perform detailed root‑cause analysis to expose critical drivers of performance. First‑Year Expectations Inform significant strategic initiatives, goals, priorities, and performance indicators. Become an expert on business process and data flow, and assist in building a new outstanding business analytics function. Qualifications Bachelor’s degree is required. 5+ years of experience in data analysis, analytics, or business intelligence is required. 2+ years of experience within general consulting or an analytical operations function is required. Strong background in math, science, finance, engineering, or statistics plus deep business insight is required; advanced degrees and/or MBA are a plus. Experience with BI tools (Tableau, Qlik, PowerBI, etc.). Proficiency in SQL; experience with R, Python, or MATLAB is a plus. Experience with exploratory data analysis, prototyping, testing hypotheses, performing root‑cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and measuring business performance. Track record of linking data and analytics to business strategy, financial performance, and operations to drive real impact. Working knowledge of probability and statistics; experience with process improvement is a plus. Ability to explain complex issues simply and intuitively, and willingness to challenge assumptions, communicate limitations, and flag blind spots. The ideal candidate needs a strong technical background particularly for data infrastructure and Google products while mastering diverse business processes. Outstanding written and verbal communication skills. Ability to work in a fast‑paced, rapidly growing company and handle a wide variety of challenges and contacts. You must be a world‑class individual contributor to thrive at Toptal; you will not be here just to tell other people what to do. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Research, Analyst, and Information Technology Industries Technology, Information and Internet #J-18808-Ljbffr