Account Manager

hace 4 semanas

Mar Del Plata, Argentina Vintti A tiempo completo

Account Manager Location: Argentina (Bs As) Working hours: Full Time (9am-18pm) Hybrid Work : Two office days competitive base + performance variable. Overview We're looking for a Account Manager to own relationships end-to-end: lead client conversations in English, keep day-to-day operations smooth, and grow accounts through trust, insight, and proactive problem-solving. The role blends Customer Success + Account Management. You'll manage a book of business with ownership, organization, communication, and prioritization at the core. Responsibilities Client Ownership: Be the primary point of contact; run check-ins, handle urgencies, and represent the company with clear, confident English. Build long-term, trust-based relationships. Success & Retention: Understand client goals, drive adoption, resolve issues fast, and create paths for renewal and expansion. Account Growth: Spot upsell opportunities (services, scope), partner on pricing strategy, and execute plans that increase account value. Operational Orchestration: Coordinate with procurement/logistics/support to deliver reliably across multiple countries; keep projects moving and stakeholders aligned. Insights & Reporting: Track account health/metrics; turn data into actions on retention, upsell, and overall success. Qualifications 3+ years in B2B roles (Customer Success, Account Management, or Sales) with direct client ownership. Fluent English (spoken & written); comfortable leading client calls and communicating clearly under time pressure. Strong organization, prioritization, and problem-solving; can manage multiple accounts without micromanagement. Proactive, owner mindset with excellent interpersonal and written communication skills. Nice to Have Familiarity with IT hardware/technology environment and global operations. Experience with Google Workspace, Slack, Asana/HubSpot/Monday, Looker Studio; Portuguese or other languajes is a plus. #J-18808-Ljbffr

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