Issue Resolution Manager

hace 4 semanas

Municipio de Rincón de los Sauces, Argentina Tetra Pak A tiempo completo

Join to apply for the Issue Resolution Manager role at Tetra Pak 1 day ago – Be among the first 25 applicants. At Tetra Pak we commit to making food safe and available everywhere, protecting food, people and the planet. We empower you to reach your potential with opportunities to make an impact you can be proud of – for food, people and the planet. Job Summary We are looking for an Issue Resolution Manager who will own and lead the resolution & sustainable containment of complex Technical Issues, as well as Accidents & Incidents (A/I) across all businesses and lead problem‑solving (PSM) capability development for the assigned area, securing proper communication with internal and external stakeholders. You will have technical issue ownership in the market area and will be a very specialized individual contributor without direct reports. The position is based in Buenos Aires or Santiago de Chile and you may be required to travel 25% of your time regionally / globally. Tetra Pak is not sponsoring work visas or relocation for this position. What You Will Do Own the plan and the process to immediately contain complex issues (both Packaging & processing) and Accidents & Incidents by utilizing all available resources. Prevent expansion of issues by deploying solutions or driving the creation of new solutions. Drive relevant forums to update stakeholders, and participate when required. Secure structured and regular communication to stakeholders and customers during issue resolution progress. Lead collection and consolidation of high‑quality, relevant documentation for proper closing of technical issues. Maintain a good understanding of the Accidents & Incidents (A/I) process, and support when needed. Participate in the review of Customer Experience Issue Resolution in the geography. Create and share Lessons Learned and Best Practices in the market area from analyzed Top Issues. We Believe You Have Experience in Issue resolution is a must. Good technical understanding. At least 5 years of experience with complex equipment. Advanced knowledge in Problem Solving Methodology (PSM) is a must. Knowledge of root cause analysis. Experience in Project Management is a must. Strong communication skills. Fluency in English. Ability to work independently with diverse teams. Assertiveness to work calmly under pressure. Stakeholder management skills and a drive for results. We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. A culture that pioneers a spirit of innovation where industry experts drive visible results. Equal‑opportunity employment experience that values diversity and inclusion. Market‑competitive compensation and benefits with flexible working arrangements. Apply Now If you are inspired to be part of our promise to protect what’s good – for food, people, and the planet – apply through our careers page at . This job posting expires on December 24, 2025 . Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Human Resources Industries Packaging and Containers Manufacturing #J-18808-Ljbffr

  • Global Issue Resolution Lead | 25% Travel

    hace 4 semanas

    Municipio de Rincón de los Sauces, Argentina Tetra Pak A tiempo completo

    A global leader in packaging solutions is seeking an Issue Resolution Manager to lead complex technical issue resolution across various businesses. This role requires at least 5 years of relevant experience, strong technical understanding, and excellent communication skills. The ideal candidate will work independently and engage with diverse teams, managing...

  • Disputes & Billing Specialist — Customer Resolution

    hace 4 semanas

    Municipio de Rincón de los Sauces, Argentina NCR Atleos A tiempo completo

    A leading financial services company located in Neuquén, Argentina is seeking a Mid-Senior level professional in Finance to manage customer inquiries and billing processes. The ideal candidate should have advanced English and experience in collections and dispute management. Responsibilities include resolving customer issues, leading training initiatives,...

  • Project Manager

    hace 2 semanas

    Municipio de Rincón de los Sauces, Argentina Xometry A tiempo completo

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...

  • Global Endpoint Security Support Engineer

    hace 4 semanas

    Municipio de Rincón de los Sauces, Argentina Check Point Software A tiempo completo

    A leading cybersecurity firm is looking for an End Point Support Engineer to join their global support center in Argentina. The candidate will provide customer and technical support for security products, identify and troubleshoot issues, and ensure timely resolution. Ideal candidates are bilingual in Spanish, possess a degree in Computer Science, and have...

  • Senior IT Application Support Engineer

    hace 4 semanas

    Municipio de Rincón de los Sauces, Argentina Lenovo A tiempo completo

    Direct message the job poster from Lenovo Responsibilities Responsible for multiple business-related applications' operation & maintenance, including troubleshooting, rapid diagnosis and resolution of user issues/incidents within SLA, response & resolution to user inquiries & requests. Work with upstream/downstream system IT engineers to solve...

  • Project Manager SAP

    hace 2 semanas

    Municipio de Rincón de los Sauces, Argentina MaxIT Consulting - Max Corporate Group A tiempo completo

    MaxIT Consulting Max Corporate Group Se encuentra acompañando a un importante cliente del rubro Consumer Product en un proyecto de migración SAP ECC S/4HANA, y nos encontramos en la búsqueda de un/a PMO Business Manager Senior para sumarse al equipo. Inicio: Fines de diciembre 2025 / primeros días de enero 2026 Modalidad: Híbrida zonas Pacheco y Olivos...

  • Freelance Web Project Manager

    hace 1 día

    Municipio de Rincón de los Sauces, Argentina Hogarth A tiempo completo

    Hogarth is a Global Content Production Company, part of WPP, partnering with top brands such as Coca‑Cola, Ford, Rolex, Nestlé, Mondelez, and Dyson. Our global team of over 7,500 experts delivers creative, production and innovation solutions across all channels and media. About the Role We are looking for a Project Manager to build a strong strategic...

  • Argentina Payments Client Service Analyst

    hace 3 semanas

    Municipio de Rincón de los Sauces, Argentina JPMorganChase A tiempo completo

    Argentina Payments Client Service Analyst Join to apply for the Argentina Payments Client Service Analyst role at JPMorganChase Become a trusted partner to key clients as a Client Service Account Manager on our Wholesale Payments team, where your expertise will drive service excellence and client satisfaction. As a Client Service Account Manager (CSAM)...

  • Finance Administrator LATAM

    hace 4 semanas

    Municipio de Rincón de los Sauces, Argentina Lloyd's Register A tiempo completo

    What We’re Looking For We need someone with experience in finance administration or accounts receivable, strong problem‑solving and communication skills, and the ability to manage multiple priorities accurately. You should be comfortable preparing reports, collaborating with teams, and handling client queries. Location Buenos Aires, Argentina What We...

  • Project Manager ID46988

    hace 3 días

    Municipio de Rincón de los Sauces, Argentina AgileEngine A tiempo completo

    Project Manager ID46988 at AgileEngine AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in application development and AI/ML and have a people‑first culture that has earned multiple Best Place to Work awards. Why Join Us If you're...