Creative Operations Manager

Creative Operations Manager • Buenos Aires, Argentina Please note that we will never request payment or bank account information at any stage of the recruitment process. All applications must be submitted through our official website. Creative Operations Manager Description Our team is recruiting a talented Operations Manager for one of our biggest global clients, who will be supporting the business operations and client leadership teams in making their day to day more streamlined. This organizational role is pivotal in defining how we better resource, report, and plan across our teams, with ensuring consistent ways of working, operating and reporting being key to the success of the role. We’re looking for an energetic individual with an entrepreneurial spirit who’s comfortable taking on different tasks and solving problems—and can do it all while bringing a positive spark to people’s lives. Role & Responsibilities: Resource Planning: As an Operations Manager you’ll: Be the gatekeeper of all resources, ensuring that our strategic accounts get the attention they deserve as well as servicing our new and exciting opportunities. Watch out for and pre-empt any issues, unblocking them way ahead of time. Approve bookings, making sure they’re accurate and covered within the project budget. Optimize resource trafficking in partnership with project leads to make sure that all the makers are properly allocated and billable. While the production team focuses on the day‑to‑day, look ahead and prepare the operation for growth, tackling reporting, and data analysis to check on operational health. Help solve problems and enable great communication between teams and liaise with the operational leads around the world. As you get familiar with different models and workflows, you’ll try to connect the dots and help people to get better. Solve logistical challenges to make sure that makers can produce at full speed and great quality. Operational responsibilities: Support the business team in their reporting and financial planning. Ensure that all accounts are kept up to date with supporting materials, trackers, status docs, and administrative rigour. Act as the interface between producers, creative, and business as well as the production hubs around the world, helping with reconciliations, audits, and financial reviews. Support the creation of documentation and training materials so we can get better with every go. Workflows, systems, and tooling: Audit and streamline processes and help to introduce new software if needed. Investigate automation where possible. Make sure every work stream has a finance tracker and is maintained by the team. Think in infinite scalability by creating training documentation, tools, training sessions, train‑the‑trainer workshops. Requirements Excellent problem solver and coordinator, able to hustle internal resources to meet external deadlines no matter what. 3+ years of experience in digital advertising, platform creation or production, with the ability to handle stress and communicate effectively with clients and coworkers. Comprehensive understanding of creative and design work streams and how they can be continually improved. Comfortable in oral and written communication in English and Spanish. You have the ability and stamina to tackle the same challenge from a wide variety of angles. About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves among colleagues who embrace diversity in all respects. Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Interested? Apply for this job #J-18808-Ljbffr