Non-Technical Service Support
hace 7 días
Non-Technical Service Support - Argentina Join to apply for the Non-Technical Service Support - Argentina role at PerkinElmer We are seeking a proactive and detail‑oriented Non-Tech Service Support Representative to join our Service & Support team in Argentina. This role is critical in ensuring exceptional customer experiences by managing the entire lifecycle of service contract sales — from quoting and negotiation to purchase order entry and order execution. The ideal candidate will demonstrate excellent communication skills, strong administrative and organizational capabilities, and an ability to work cross‑functionally with technical teams, customers, and logistics. Experience with SAP, import order processing, and customer relationship management is essential. Represent PerkinElmer to the customer and ensure customer loyalty through enhanced responsiveness and professionalism in all customer interactions with a strong problem‑solving attitude culminating in high‑level service support and consolidation of important relationships. This position follows a hybrid work model. Responsibilities Prepare and negotiate quotes for chargeable services, service contracts, and preventive maintenance. Manage the end‑to‑end process of service contract sales, including order creation and submission in SAP. Communicate professionally and effectively with customers to identify their service needs and present PerkinElmer’s value proposition. Collaborate with internal stakeholders such as technical coordinators, logistics, and finance to ensure smooth order execution and billing. Track and request the importation of service parts, ensuring compliance with internal and external requirements. Provide accurate service forecasting data and performance reporting to team leaders and management. Support service scheduling and coordinate customer visits with technical teams. Ensure accurate documentation and record‑keeping in line with company policy. Act as a key point of contact for customers post‑sale, reinforcing long‑term relationships and satisfaction. The Customer Success Area supports the customer in all technical service support demands and makes it possible by understanding the customer's needs and meeting PerkinElmer's policies. Basic Qualifications Bachelor’s degree in business administration, logistics or related field. 3–5 years of experience in customer service, order management, or sales support. Proven experience with SAP or equivalent systems and CRM. Knowledge of import processes and regulatory requirements. Fluency in Spanish and strong proficiency in English (written and spoken). Excellent negotiation, interpersonal, and organizational skills. Ability to handle multiple priorities while maintaining attention to detail. Preferred Characteristics Background in analytical instrumentation or laboratory services. Strong problem‑solving skills and a customer‑first mindset. Experience working in a multinational or regulated environment. Advanced Excel and Microsoft Office skills. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Biotechnology Research, Research Services, and Pharmaceutical Manufacturing Referrals increase your chances of interviewing at PerkinElmer by 2x Get notified about new Technical Services Specialist jobs in Greater Buenos Aires . #J-18808-Ljbffr
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Hybrid Service
hace 7 días
Municipio de Rincón de los Sauces, Argentina PerkinElmer A tiempo completoA leading biotechnology company is seeking a proactive and detail-oriented Non-Tech Service Support Representative in Argentina. This full-time role involves managing the lifecycle of service contract sales, requiring excellent communication and organizational skills. Candidates should have a Bachelor’s degree, fluency in Spanish, and 3–5 years of...
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Technical Support Analyst
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina InvGate A tiempo completoInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Technical Support Specialist
hace 1 semana
Municipio de Rincón de los Sauces, Argentina Sur Global A tiempo completo2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview As the Technical Support Specialist, you will be responsible for providing hands-on technical support to users by diagnosing, troubleshooting, and resolving issues across Windows systems, applications, and connectivity in a fast-paced support...
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Field Aftersales Specialist – Technical Support
hace 4 semanas
Municipio de Rincón de los Sauces, Argentina Fendt A tiempo completoA leading agricultural machinery manufacturer is looking for an Aftersales Specialist in Neuquén, Argentina. This role involves managing the service area, supporting technical issues, and acting as a crucial link between the factory and dealers. The ideal candidate should have a degree in Agronomy or related fields and possess strong technical support...
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Senior, Technical Support Engineer
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Epsilon A tiempo completoSenior, Technical Support Engineer at Epsilon Overview We are looking for a Senior, Technical Support Engineer to join the Technology team reporting directly to the Vice President, Software Engineering. As a Technical Support Engineer, your role encompasses providing technical support, designing innovative solutions to meet business objectives, driving...
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Technical Support Engineer I — Mission-Driven CX
hace 2 días
Municipio de Esquel, Argentina GoFundMe A tiempo completoA mission-driven organization located in Chubut, Argentina, is seeking a Technical Support Engineer I. In this role, you will manage technical inquiries, troubleshooting issues for non-profit customers, and collaborate with teams to provide effective solutions. The ideal candidate has strong troubleshooting skills, excellent communication, and a knack for...
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(Fluent English) Technical Support Consultant
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina SupportYourApp A tiempo completo(Fluent English) Technical Support Consultant (LATAM, remote) Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders such as MasterCard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across...
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Technical Support Engineer – Remote
hace 5 días
Municipio de Esquel, Argentina Scale Up Recruiting Partners A tiempo completoTechnical Support Engineer – Remote (Healthcare IT) Location: LATAM (Remote)Schedule: Full-time, aligned to U.S. Eastern Time (UTC–5). Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high‑performing Technical Support Engineer with exceptional English communication skills and strong...
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Technical Support Engineer, Agriculture
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Momentive A tiempo completoTechnical Support Engineer, Agriculture As the Technical Support Engineer, you will drive growth for Momentive’s products among agricultural input formulators across Spanish‑speaking South America, with a strong emphasis on Argentina. You will build relationships through in‑can distributors and direct customers, while delivering expert technical...
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Senior Systems Analyst – Post-Sales Support
hace 5 días
Municipio de Rincón de los Sauces, Argentina Oracle A tiempo completoA global technology company is seeking a Systems Analyst 5-Support in Rincón de los Sauces, Argentina. This role is critical for delivering post-sales support and solutions, focusing on resolving non-technical inquiries and guiding complex escalations. The ideal candidate will have strong Oracle technology expertise and excellent problem-solving skills....
