Remote Customer Success Engineer – AI SaaS
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Mercor is seeking a Talent Success advocate to help millions of users with our AI-powered interview and onboarding platform. You will triage bugs, reproduce issues, and work with engineering to fix frontend and backend problems. You will maintain a friendly, professional tone in English and provide precise guidance.
This is a remote role with a 6-day work week and substantial overlap with Pacific Time hours, requiring energy and clear communication to support our global talent network.