Customer Support Agent

hace 3 días


Argentina WPT Global A tiempo completo

About WPT Global Since WPT's inaugural high‑stakes televised poker games in 2003, the brand has symbolised poker prominence. Transitioning from its renowned live events, WPT Global currently pioneers an avant‑garde online platform. The Role As a Customer Support Agent - LATAM at WPT Global, your mission is to deliver outstanding service to our dynamic and diverse customer base. You will take ownership of resolving customer issues, including troubleshooting failed buyouts, managing stuck casino rounds, and processing compensations, all while ensuring swift and effective solutions. In this role, you will also be instrumental in elevating the overall customer experience by continuously enhancing service quality and operational efficiency, contributing to a higher standard of customer satisfaction. Requirements Proven expertise in customer support within the gambling industry. In‑depth knowledge of Poker, coupled with a strong passion for the game. Fluent in Spanish and English, with the ability to communicate complex concepts clearly and effectively in both languages. Exceptional communication skills, ensuring clear, concise, and empathetic interactions with customers. Adept at multitasking and making sound, effective decisions in high‑pressure environments. Responsibilities Respond to customer inquiries across multiple platforms, including email, chat, and social media, ensuring timely and effective resolution of all queries. Handle manual credit tickets and cash transactions, including troubleshooting and resolving issues with failed buyouts, stuck casino rounds, and processing compensations. Contribute to translations as needed, ensuring clear and accurate communication for diverse audiences. Proactively improve the customer experience by regularly updating FAQ content, conducting quality checks, and optimising the utilisation of current tools for maximum efficiency. Benefits Competitive Salary Quarterly Performance Reviews: Regular check‑ins leading to even more bonuses. Uncapped Bonuses: For our top‑performing champs, the sky's the limit. Fully Remote Role Conference & Event Attendance: Get front‑row seats to industry‑leading events. Company Meet‑ups: Sometimes digital handshakes turn into real ones. Tech Setup Budget: Kickstart your home office with the right gear on us. Monthly L&D Hours: We invest in your growth and skills upgrade. Empathetic Culture: We believe in doing the best work with care and understanding. Full‑Time Employment Everywhere: No matter where your home is on the map. Seniority Level Entry level Employment Type Full‑time Job Function Other IT Services and IT Consulting #J-18808-Ljbffr


  • Customer Support Agent

    hace 3 semanas


    , , Argentina Divine A tiempo completo

    Traditional credit was built for people who already have money. Requirements for credit history, collateral, and costly underwriting create insurmountable barriers for those who need capital most. Over 1.4 billion people lack access to credit. A vendor in Lagos earns cash daily but can’t prove a steady income. A Colombian nurse with years of perfect...

  • Customer Support Agent

    hace 4 días


    Argentina Omaze A tiempo completo

    Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere. Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work,...


  • , , Argentina Influx A tiempo completo

    A global customer service provider is seeking a Bilingual Customer Support Agent to assist customers in English and Spanish. This full-time position involves resolving customer inquiries and ensuring a positive experience across multiple channels. The ideal candidate has strong communication, attention to detail, and problem-solving skills, with at least 6...

  • Customer Support Agent

    hace 3 semanas


    , , Argentina Ruby Labs Ltd A tiempo completo

    About us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our...

  • Ai Agent Engineer

    hace 1 semana


    Argentina Velocity Agent A tiempo completo

    We are looking for AI Agent Engineer / AI Agent Developer to design, build autonomous and deploy autonomous AI Agents that support our investigative and administrative workflows. The role involves turning business process into reliable AI-driven automation. -      Translate business processes (investigations, case updates, invoicing) into...


  • , , Argentina Influx A tiempo completo

    Join to apply for the Customer support agent- Spanish & English role at Influx Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives. About the Client Our client is...


  • , , Argentina Ruby Labs A tiempo completo

    A leading tech company is seeking a Customer Support Agent to join their vibrant team. The role involves addressing customer queries efficiently and ensuring high satisfaction levels. Ideal candidates have a friendly demeanor, excellent communication skills, and problem-solving abilities. Enjoy flexible remote work, unlimited paid time off, and a MacBook...


  • , , Argentina Divine A tiempo completo

    A fintech company is looking for a Customer Support Agent to assist users of their innovative lending platform. This role involves addressing customer inquiries, troubleshooting issues, and suggesting product improvements. The ideal candidate will have at least 2 years of customer service experience, excellent communication skills, and a collaborative...

  • Customer Success

    hace 18 horas


    , , Argentina Magical A tiempo completo

    Product: Magical Extension (Text Expander & Autofill) Location: Remote (LATAM) Reports to: Cofounder About the Role Magical is hiring a Customer Success & Support Manager to own the entire customer experience and commercial operation for our Extension product. This role is the single owner of: Customer support for the full user base Enterprise renewals and...

  • Customer Support Agent

    hace 4 semanas


    , , Argentina Patrianna Limited A tiempo completo

    About Patrianna Join Patrianna's mission to create amazing gaming experiences for millions of players worldwide. As a fast-growing, Gibraltar-based company with a globally distributed team, we're building the future of social gaming through innovation, collaboration, and inclusive excellence. We believe great ideas come from everyone, everywhere. Our culture...