Product Specialist
hace 4 semanas
Job Description Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. About The Role We’re looking for a Team Lead to join our Success Operations team. We support mid-market customers by reducing churn, driving adoption of key features, and helping them get the most value out of Gorgias. You’ll lead a group of Customer Product Specialists based in Argentina, Serbia, El Salvador, and the Philippines. Your focus will be to support their growth, manage performance, unblock day-to-day challenges, and guide customer interactions that drive retention and success. Responsibilities Lead a team of 6–7 Product Specialists Run regular 1:1s, performance check-ins, QA reviews, and growth conversations Coach your team through implementation, adoption, and churn mitigation projects Step in during escalations and sensitive customer conversations Improve internal playbooks and create new processes as our product evolves Collaborate closely with teams like Sales, Product, Success, and Support Ops Become a Gorgias product expert and help your team get there, too Requirements 1+ year of people management experience 2+ years working in Customer Support, Customer Success, or Implementation Hands-on experience with onboarding, adoption, or churn mitigation Comfortable leading billing and renewal conversations with customers Mindset Strong sense of ownership and accountability Clear communicator who leads with empathy and clarity Proactive and solution-oriented — always looking for ways to improve Customer-first thinking in every conversation and project Fast learner who thrives in evolving environments What We Offer Base pay range: $35,600.00/yr - $39,300.00/yr 5-week vacation Paid sick leave (15 days) 6 weeks full-remote/year Paid parental leave (16 Weeks) $300/month for lunch expenses Included in your offer’s calculation, there’s a 5% bonus for healthcare to compensate for Private Health costs Get $700 to set up your workstation at home Get $2000 of learning material and wellness support per year Diversity & Inclusion at Gorgias We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. #J-18808-Ljbffr
-
Senior Regional Product Compliance Specialist
hace 6 días
San Pedro, Argentina Grundfos Holding AS A tiempo completoGrundfos is seeking an experienced Regional Product Compliance Specialist to join its Regional Compliance team. The Regional Product Compliance Specialist will enable that Grundfos products & solutions meet local compliance obligations with regards to all relevant compliance areas by obtaining and maintaining local approvals/certification across the region....
-
Remote E-commerce Specialist: South America Growth
hace 2 semanas
San Carlos de Bolívar, Argentina My Teleteam A tiempo completoA fast-growing e-commerce company is seeking a Remote E-commerce Specialist in Buenos Aires. The ideal candidate will have 3-5 years of experience in South American e-commerce, a Bachelor's degree in Business or Marketing, and fluency in Spanish or Portuguese. This role involves researching market trends, ensuring compliance with local regulations, and...
-
Product Support Specialist
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Techunting A tiempo completoProduct Support Specialist – Techunting Join to apply for the Product Support Specialist role at Techunting . In a Nutshell For a global team of customer‑obsessed product support professionals, we are looking for a Product Support Specialist who is an enthusiastic and tech‑obsessed problem solver to join our efforts to amaze our SMB customers with our...
-
E-commerce Specialist for South America Market
hace 2 semanas
San Carlos de Bolívar, Argentina My Teleteam A tiempo completoDescription We invite you to be a part of our success as we boldly expand into the dynamic South American market. We and #x27;re actively seeking a Remote E-commerce Specialist with a deep understanding of local markets, with a particular focus on Mercado Libre and Magazine Luiza. If you’re looking for an exciting growth opportunity and the opportunity to...
-
Remote Product Marketing Specialist: GTM
hace 1 día
Ciudad de Mendoza, Argentina Avature A tiempo completoA leading SaaS company in Mendoza is seeking a Product Marketing Specialist who will be crucial in shaping and selling the product. You will develop market insights, guide product design, and collaborate closely with engineering and sales teams. This role requires proficiency in English and excellent presentation skills, along with the ability to work...
-
Communications Specialist
hace 1 semana
San Nicolás de los Arroyos, Buenos Aires, Argentina Ternium A tiempo completo $1.200.000 - $2.500.000 al añoSúmate al desafío y transforma tu futuro con nosotrosTernium es el mayor productor de acero de América Latina con centros de producción en Argentina, Brasil, Colombia, Estados Unidos, Guatemala y México. Contamos con un sistema productivo eficiente y altamente integrado. Nuestras plantas abarcan el proceso completo de fabricación del acero, desde la...
-
Product Marketing Specialist
hace 4 semanas
San Luis, Argentina Tiendanube A tiempo completoOverview Nuestro equipo de Product Marketing. Como parte del equipo global de Product Marketing, apoyarás el éxito de miles de emprendedores en Latinoamérica a través de la recomendación estratégica en escala de funcionalidades, productos y aplicaciones que aceleren el crecimiento de las tiendas. En este rol, tu enfoque principal estará en Pago Nube,...
-
Customer Support Specialist
hace 3 semanas
San Miguel de Tucumán, Argentina Teramind A tiempo completoTeramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe use Teramind to mitigate insider threats and protect their sensitive company...
-
Software Support Specialist
hace 3 días
Ciudad de Mendoza, Argentina ITSM Consulting A tiempo completoJob description Our Client is a fast-growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. What You’ll Be Doing Work directly with customers to help them configure web based software Resolve technical support tickets...
-
Product Marketing Specialist
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Randstad Argentina A tiempo completoPara nuestro cliente, importante compañía del sector de la salud veterinaria, estamos en la búsqueda de un Product Marketing Coordinator. Tus principales desafíos serán: Potenciar y ampliar el portafolio mediante el desarrollo de productos existentes y el lanzamiento de nuevos, en colaboración con los equipos globales y regionales. Diseñar y ejecutar...
