Remote SaaS Platform Support Engineer

SupportYourApp is seeking a seasoned T3 Support Engineer for a fully remote position. You will troubleshoot backend, databases, and API issues, reproduce bugs, and implement small fixes while escalating complex cases to Engineering.Strong SQL, AWS, Sentry, Grafana, and excellent English are essential for success. In this role, you will document findings,...

Howard is seeking a Technical Support Representative for a fully remote role in Latin America to assist contractors with our SaaS platform. You will handle calls, troubleshoot, guide customers through workflows, and conduct demonstrations to help users maximize product value. The ideal candidate communicates clearly in English, has a technical mindset, and...

Howard is seeking a Technical Support Representative for a fully remote role in Latin America to assist contractors with our SaaS platform. You will handle calls, troubleshoot, guide customers through workflows, and conduct demonstrations to help users maximize product value. The ideal candidate communicates clearly in English, has a technical mindset, and...

Assurant is seeking a Technical Support Representative for a 100% remote SaaS role. The ideal candidate will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and maintain accurate CRM documentation.The role requires at least 2 years in customer service or technical support, full professional fluency in English, and...

Uptalent.Io is seeking a Technical Support Representative to provide expert assistance for a SaaS platform from a fully remote LATAM base. You will guide contractors through system workflows, troubleshoot account and document-upload issues, and perform live platform demonstrations to customers with varying technical knowledge. The role emphasizes ownership,...

Uptalent.Io is seeking a Technical Support Representative to provide expert assistance for a SaaS platform from a fully remote LATAM base. You will guide contractors through system workflows, troubleshoot account and document-upload issues, and perform live platform demonstrations to customers with varying technical knowledge. The role emphasizes ownership,...

Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role in the SaaS industry, supporting construction permitting workflows for U.S. customers and guiding LATAM users through the platform to keep projects moving. In this role you will handle inbound calls, troubleshoot platform issues, perform product demonstrations, and...

Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role in the SaaS industry, supporting construction permitting workflows for U.S. customers and guiding LATAM users through the platform to keep projects moving. In this role you will handle inbound calls, troubleshoot platform issues, perform product demonstrations, and...

Grupo Abans is seeking a Technical Support Representative for a 100% remote role to support a fast-growing SaaS platform serving contractors across the U.S. in the construction permitting space. You will assist customers via phone, guide platform navigation, and resolve technical inquiries, delivering an outstanding customer experience from your LATAM base....