Empleos de remote saas platform support engineer en santa fe

SupportYourApp is seeking a seasoned T3 Support Engineer for a fully remote position. You will troubleshoot backend, databases, and API issues, reproduce bugs, and implement small fixes while escalating complex cases to Engineering.Strong SQL, AWS, Sentry, Grafana, and excellent English are essential for success. In this role, you will document findings,...

Assurant is seeking a Technical Support Representative for a 100% remote SaaS role. The ideal candidate will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and maintain accurate CRM documentation.The role requires at least 2 years in customer service or technical support, full professional fluency in English, and...

Assurant is seeking a Technical Support Representative to provide first-line support for a SaaS platform and assist customers with platform navigation, account setup, and troubleshooting. This fully remote role requires strong analytical skills and clear communication in English and Spanish.You will handle incidents, guide users through workflows, and...

Uptalent.Io is seeking a Technical Support Representative to provide expert assistance for a SaaS platform from a fully remote LATAM base. You will guide contractors through system workflows, troubleshoot account and document-upload issues, and perform live platform demonstrations to customers with varying technical knowledge.The role emphasizes ownership,...

Assurant is seeking a Technical Support Associate to deliver first-level IT support for a remote, SaaS-based environment. You will handle incidents, manage requests, and support ITSM processes with a focus on rapid resolution and customer satisfaction.The role requires 2+ years in tech support, strong English skills, and experience with Microsoft 365,...

This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support Associate is also...

This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support Associate is also...

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...

Darwoft is seeking a Senior / Staff Software Engineer for an AI-native, Claude Code/Codex powered SaaS platform. This fully remote LATAM role focuses on production software, navigating a large codebase, and architectural decisions.You will work with AI coding agents across the development lifecycle to accelerate delivery while maintaining quality. Builder...

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...

Assurant is seeking a Technical Support Associate for a 100% remote role, supporting IT services globally. The ideal candidate provides first-level support for hardware, software, and network issues, while adhering to ITIL-aligned ITSM processes and SLAs.The role emphasizes customer service and effective cross-team collaboration. Requires 2+ years in IT...

Willow Health is seeking a Customer Support Representative to serve as the first point of contact for our customers in LatAm. This fully remote role focuses on assisting customers with permit filings, account management, and platform usage for a SaaS solution.You will engage with contractors via phone and email, troubleshoot issues, and coordinate with...

Assurant is seeking a Technical Support Representative for a 100% remote SaaS role. The ideal candidate will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and maintain accurate CRM documentation.The role requires at least 2 years in customer service or technical support, full professional fluency in English, and...

Howard is seeking a Technical Support Representative for a fully remote role in Latin America to assist contractors with our SaaS platform. You will handle calls, troubleshoot, guide customers through workflows, and conduct demonstrations to help users maximize product value.The ideal candidate communicates clearly in English, has a technical mindset, and...

Unknown SaaS Provider is seeking a Technical Support Representative to join a remote team serving US-based contractors. You will handle inbound calls, guide customers through platform features, and troubleshoot issues to ensure a smooth experience.You will work primarily from home with a focus on customer service, analysis, and troubleshooting, while...

Prometeo Talent is seeking a Customer Support Representative for a fast-growing SaaS company in the construction permitting space. This fully remote, phone-based role requires solving customer issues with a focus on problem-solving and ownership.Ideal candidates will have at least 2 years of phone-based customer service experience, full English fluency, and...

Indero is hiring a Technical Support Representative for a 100% remote role serving Latin America with a US-based SaaS platform. You will assist contractors with platform navigation, troubleshoot issues, conduct demonstrations, and guide customers through workflows to ensure a smooth user experience.The ideal candidate has at least 2 years in customer service...

Entrepreneur Cooperative is seeking a Technical Support Representative for a 100% remote role focused on supporting a SaaS platform used in the construction permitting industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with clear communication.The ideal candidate has 2+ years in customer-facing tech...

Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This fully remote role is ideal for an English-fluent customer support professional who can handle permit filings, account setup, and billing while navigating CRM tools.You’ll learn the platform, resolve issues, and collaborate with...

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