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Senior Relationship Manager
hace 1 mes
Overview Join to apply for the Senior Relationship Manager role at OKX . We are seeking a Senior Relationship Manager with strong expertise in crypto markets and a solid understanding of OTC workflows and client engagement. You’ll work closely with institutional clients, drive revenue through innovative solutions, and collaborate cross-functionally to deliver seamless client experiences. What You’ll Be Doing Lead and manage a regional team of experienced professionals, fostering collaboration and maintaining high-performance standards. Prioritize and structure high-level deliverables, breaking them down into actionable tasks and ensuring accountability. Serve as the primary point of contact for institutional clients, providing exceptional support by understanding client goals, challenges, and industry nuances. Build long-term relationships and establish trust with clients through proactive engagement and solution-oriented approaches. Collaborate with internal teams to address client inquiries, resolve pain points, and ensure seamless support. Leverage knowledge of crypto markets, OTC processes, and client workflows to identify opportunities for product adoption and client growth. Identify upselling and cross-selling opportunities to expand product usage and align solutions with client requirements. Analyze client feedback and market dynamics to propose innovative solutions that contribute to revenue growth and account expansion. What We Look For In You Strong understanding of crypto markets, client workflows, and OTC processes. Proven ability to engage and support institutional clients effectively. Deep knowledge of OKX products and their differentiators in the market. Critical thinking and solution-oriented mindset to proactively address client challenges. Ability to anticipate client needs and work with internal teams to propose tailored solutions. Demonstrated leadership skills with the ability to inspire and guide teams to achieve OKRs. Resilient and capable of maintaining composure in dynamic and ambiguous environments. Strong verbal and written communication skills with the ability to adapt across communication channels. Willingness to work flexible shifts, including weekends as needed, but not exceeding 5 days per week. Proficiency in English required; additional languages are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees\' growth and development Various team building programs and company events More that we love to tell you along the process Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries IT Services and IT Consulting Get notified about new Senior Relationship Manager jobs in Argentina . #J-18808-Ljbffr
