Salesforce Risk

Salesforce Risk & Regulatory Product Owner- Manager PwC Argentina Description The Salesforce Risk Functional Team is responsible for managing the intake, requirements, and prioritisation of use cases based on demand across global internal stakeholder groups. Our core product offering is the internal Risk and Regulatory applications that manage the risk PwC faces in the work it does for its clients, providing a workflow, outcomes and configurations that are easily accessible, robust, intuitive, and easily understood. The role will serve as a central point of accountability for translating business needs into actionable product requirements and maintaining a prioritized, groomed user story backlog that drives value delivery. Acting as a bridge between Agile Release Train (ART) product managers, architects, developers, and QA, the Product Owner will ensure alignment between technical roadmaps and business goals, proactively identifying and mitigating technical risks and dependencies to safeguard product stability, scalability, and security in PwC’s risk environment. The successful candidate will become a subject matter expert (SME) on the Risk workflow platforms and related technologies, empowering them to evangelise new capabilities and vendor releases effectively. Key Responsibilities Act as the primary Product Owner for Salesforce KYC and Client Acceptance, supporting ART product managers by prioritising and managing detailed business and technical requirements. Own and maintain the user story backlog, ensuring high‑quality, on‑spec delivery aligned with sprint and program increment goals. Coordinate closely with architects and technical leads to develop and execute implementation strategies aligned with PwC’s enterprise goals. Evangelise technical capabilities and vendor updates among business stakeholders, facilitating adoption of new features and enhancements. Establish and maintain subject‑matter expertise on assessment platforms, internal services, and third‑party technologies. Identify and drive mitigation of technical risks and dependencies to maintain product stability, scalability, and security. Actively participate in incident triage activities to minimise disruption. Engage with vendors and partners for feature evaluations and technical assessments as part of ongoing platform evolution. Facilitate and lead requirements workshops, refining user stories with clear acceptance criteria. Work collaboratively with developers, QA, and business teams to resolve defects and ensure delivery meets functional and quality objectives. Support production and UAT troubleshooting and defect resolution, including GKYC onboarding support. Oversee creation of reports tailored for operational, management, and regulatory use, and lead data quality improvement initiatives through root‑cause analysis and remediation planning. Qualifications Manager‑level experience combining functional analysis with product ownership in an Agile environment (preferably SAFe). Strong skills in requirements elicitation, user story creation, backlog grooming, sprint planning, and stakeholder engagement. Deep understanding of Salesforce platforms and Risk & Regulatory applications, ideally with experience managing stakeholder relationships and technical teams. Ability to coordinate cross‑functional teams including architects, technical leads, developers, QA, and business stakeholders. Familiarity with data management principles and reporting to support data quality and insight products. Education Degrees/Field of Study required: (Not specified) Degrees/Field of Study preferred: (Not specified) Certifications None specified. Required Skills Salesforce Optional Skills Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting. Desired Languages English Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date April 6, 2026 All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer #J-18808-Ljbffr