Wholesale Lending Services – Executive Director – Buenos Aires

Job Description Wholesale Lending Services (WLS), part of Digital & Platform Services (D&PS), delivers end‑to‑end operational support for syndicated and bilateral loans to wholesale clients from the Commercial & Investment Bank (CIB), Consumer & Community Bank (CCB), and Asset & Wealth Management (AWM). The support covers the whole life cycle of the loan, starting with pre‑closing activities (prepare credit proposal and loan documents, and coordinate closing activities), closing (ensure loan terms are documented and adequately set up in the system for booking and funding activities), and finally servicing (manage events through the life of the loan including collateral monitoring and loan trading support). Currently present in over 30 locations, WLS is planning an expansion into Buenos Aires and is looking for an inspiring leader that can drive the execution of this strategic initiative. The ideal candidate will have a proven track record of developing high‑performance teams in complex operational environments, while maintaining strong partnerships with global operational teams and lines of business. Job Responsibilities Build out the footprint for the WLS product support in Buenos Aires ensuring seamless alignment with global functional partners and stakeholders. Think and act strategically to execute the business strategy, with flexibility to respond to new regulations, innovations and priorities. Collaborate with business leaders and stakeholders to enhance services, systems, and procedures, planning for long‑term growth. Set and communicate the strategic direction for the team, aligning goals with business priorities and the global target model. Attract, develop and retain high‑quality talent, establishing a culture of strong performance management. Create an employee engagement culture, promoting inclusivity, professional development and high performance, using data to drive attainment of goals and standards. Create an effective control environment within the team and build partnerships with key control stakeholders through communication and governance. Serve as a senior escalation point for the team in Buenos Aires to anticipate challenges, resolve roadblocks and ensure seamless operations. Required Qualifications And Skills Bachelor’s degree or comparable work experience required, with a minimum of 10 years in operations and/or management roles; wholesale loan operations experience a plus. Track record of hiring in mass and managing geographically dispersed teams while motivating, providing vision, creativity, presence and credibility. Ability to lead, challenge and adapt to changing business landscapes. Internal stakeholder management – Establish productive working relationships with internal stakeholders to drive mutually beneficial outcomes, communicate clearly and often, and adjust approach based on stakeholder needs. Decision making – Ability to make informed choices based on output, influence stakeholders and justify strategic direction pragmatically and balanced. Experience in leading change for significant organizational initiatives. Problem‑solving skills – Solid critical thinking, attention to detail and diagnostic skills; synthesize large amounts of data and formulate appropriate conclusions. Preferred Skills Communication/presentation – Excellent written and verbal communication skills with the ability to influence business heads meaningfully. Continuous improvement – Apply innovation and design‑thinking techniques to continually assess and improve the efficiency, scale and resilience of the operating platform. Emotional intelligence – Build trusting relationships in a highly matrixed environment, establish credibility with peers, managers and stakeholders, recognize own and others’ emotions and use information to guide thinking and behaviour. Seniority Level Director Employment Type Full‑time Job Function Other ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business approach drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and that the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr