Operations & Project Manager (E-Commerce Agency)

hace 18 horas


Argentina AgileEngine A tiempo completo

Operations & Project Manager (E-Commerce Agency) Pomelo whatjobs.com ABOUT US: Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard‑working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. ABOUT THE ROLE: Our client is a leading, US‑based e‑commerce digital marketing agency working with ambitious brands to scale revenue through performance marketing, creative, and optimization. The team is systems‑driven and focused on delivering consistent, high‑quality results for e‑commerce brands. We’re looking for an Operations & Project Manager to own day‑to‑day execution, keep projects moving, and ensure nothing slips through the cracks. Key Responsibilities Project & Workflow Management: Own project timelines across multiple client accounts; translate client goals into clear tasks and milestones; track deliverables, deadlines, and dependencies; identify bottlenecks and proactively resolve issues. Team Coordination: Coordinate with internal team members (media buyers, designers, copywriters, etc.); manage strategic partners and freelancers when applicable; ensure SOPs and processes are followed consistently. Client Delivery & Communication: Ensure client deliverables are completed accurately and on time; prepare internal status updates and progress reports; support client‑facing communication (updates, timelines, next steps) as needed; flag risks or delays early and propose solutions. Operations & Process Improvement: Maintain and improve internal workflows and SOPs; help standardize service delivery across clients; assist with onboarding new clients and team members; recommend tools or automations to improve efficiency; perform ad hoc administrative, business operations, and special project tasks as needed. Qualifications Bachelor’s degree in a relevant field. 3+ years experience in project management, operations, or account coordination. Experience working with e‑commerce brands and/or e‑commerce marketing agencies. Strong organizational and time‑management skills. Excellent written and verbal English communication. Comfortable managing multiple projects at once. Familiarity with paid media, email marketing, CRO, or e‑commerce workflows. Understanding of agency delivery models and client SLAs. Ability to work in U.S. time zone, Monday to Friday (8 hours per day). Previous experience working the overnight/graveyard shift. Benefits Competitive pay, always in U.S. dollars. Work remotely from the comfort of your home. Health & wellness benefit. Paid holidays and time off. Performance and referral bonuses. Global exposure to the world’s best companies. Powered by JazzHR #J-18808-Ljbffr



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