Procurement Operations Analyst

hace 2 días

Buenos Aires, Argentina PedidosYa A tiempo completo

Job DescriptionWe are on the lookout for a Procurement Operations Analyst to join the Global Procurement team in PedidosYa , Buenos Aires office, on our journey to always deliver amazing experiences.   The Procurement Operations Analyst is an entry-level role focused on supporting the transactional aspects of procurement operations, providing direct support for incident and problem management, and addressing inquiries through the customer help desk. This role is essential for maintaining smooth, efficient operations within the procurement team and ensuring stakeholder satisfaction through prompt issue resolution and clear communication. Transactional Processing Monitor the purchase requisitions and purchase order creation following defined policies and procedures. Ensure accuracy and timeliness, supporting compliance with corporate guidelines and service level agreements (SLAs). Incident and Problem Management Handle procurement-related incidents, performing initial triage and troubleshooting to resolve issues where possible. Assist in root cause analysis, helping to prevent recurrence and drive improvements. Customer Help Desk Serve as a primary contact point for internal inquiries related to procurement transactions and processes. Continuous Improvement Identify and suggest areas for process enhancement within transactional procurement and customer support. QualificationsGood written and verbal communication skills to maintain clear and professional interactions in English . Some  knowledge of procurement systems (preferably SAP Ariba) would be a plus. Strong attention to detail. Effective problem-solving and customer support abilities. Ability to work collaboratively in a team, open to guidance and development opportunities. Additional InformationCrear valor para un gran ecosistema de negocios, con foco en la persona usuaria, porque somos user centric. Jugar en equipo siempre. Moverte a la velocidad de tus ideas. Aprender, desarrollarte y reinventarte. Generar impacto positivo en las personas y el planeta. Trabajar en #ModoPeYa: nuestra manera de trabajar focalizada en la flexibilidad y orientada a lograr un buen balance dentro y fuera de la oficina. La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto. #CoolturaPeYa #LaDiversidadNosPotencia

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