Manager, Testing Delivery

hace 3 semanas

Buenos Aires, Argentina OneLocal A tiempo completo

Overview Location: This is a 100% remote role open to those who reside in the AMER region. (North, South, or Central America) About the job :The Manager, Testing Delivery oversees a team of Testing Managers, each with their portfolio of clients. The role focuses on aligning and unifying testing delivery best practices in collaboration with other leaders, ensuring teams know company standards and tools that drive the continuous optimization of Testlio's quality services. Your leadership will ensure a great collaboration between team members and all relevant stakeholders. You'll stand for the team's overall development by coaching and guiding your team members, assisting with setting individual goals, and evaluating performance against personal and company KPIs while ensuring that the team members have the needed resources and tools to succeed in their day-to-day work. You can learn more about the Delivery team here. The Manager, Testing Delivery will lead a fully remote team while conducting weekly 1:1 meetings with their teams and providing daily support on active initiatives. They will leverage deep expertise in services management and agile methodologies to support comprehensive quality strategies across a large portfolio of clients. They will have extensive knowledge of Quality Assurance, Quality Engineering, and designing Quality Strategies for enterprise-level brands. This experience will aid the mentorship of a team that supports multiple client product teams, workstreams, and stakeholders with competing priorities and unique SDLCs. Strong experience designing and architecting data-driven reports that provide actionable insights for client-facing communications is highly desirable. Responsibilities Oversee the daily activities and operations of the Testing Manager's team, establishing efficient workflows while fostering a positive, supportive atmosphere that aligns with Testlio's values. Ensure alignment with Testlio's recommended practices across all team members and projects. Monitor the quality KPIs of projects led by your team members, ensuring high standards and continuous improvement. Provide professional support, guidance, and coaching within a team: motivating, challenging, energizing, and empowering team members. Partner with other members of our Services team to build an effective Around the Sun servicing model. Interface with clients, helping to strategize QA within their unique product SDLCs. Qualifications Extensive knowledge of Quality Assurance, Quality Engineering, and designing Quality Strategies for enterprise-level brands. Experience designing and architecting data-driven reports that provide actionable insights for client-facing communications. Strong leadership, mentoring, and performance management skills; ability to coach and develop team members toward personal and company KPIs. Experience with agile methodologies and services management. Ability to collaborate with cross-functional stakeholders and manage multiple client product teams and workstreams with competing priorities and diverse SDLCs. #J-18808-Ljbffr

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