Telecom Site Infrastructure Engineer

A part of global technology organization Tietoevry, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities in a team of thousands of experts located around the globe. Together with our sister company Infopulse, also part of Tietoevry, we are expanding our team in Brazil and are looking for skilled technology experts. This collaboration leverages our combined technical expertise to deliver exceptional digital transformation solutions across diverse industries. About the role As part of the Networks Department, the Infrastructure team operates across nearly 40 countries. Infrastructure Network Managers report directly to the Head of Infrastructure. The primary responsibility is managing telecom sites and OSP (Outside Plant) infrastructure within assigned countries, including capacity management, operations, and maintenance. This role involves planning, operations, maintenance, vendor management, project implementation, documentation, and service delivery related to telecom site infrastructure (data centers—both owned and rented), technical site cabling, and OSP (optical fiber cables, ducts, and routes). The Infrastructure Network Manager supports processes such as lifecycle management, network optimization, service assurance, service delivery, customer care, sales, and other business‑critical operations as needed. The role works closely with the Infrastructure Planning function and oversees site growth, end‑of‑life equipment replacement, telecom equipment, and customer infrastructure installation. Responsibilities Establish procedures for the operation and maintenance of sites and infrastructure Ensure the security and controlled access to all technical sites Coordinate with external engineering contractors when required Maintain up-to-date network inventory using databases and reports Participate in Critical Infrastructure Protection activities in line with local regulations Manage infrastructure capacity, such as cooling and power systems, ensuring efficiency throughout the equipment lifecycle Drive site efficiency improvements Oversee vendor management for local and global service providers Handle right-of-way matters for the optical network Plan and implement OSP capacity expansions and reroutes Support OPEX and CAPEX forecasting for infrastructure-related costs and contracts Manage site optical cabling capacity Deliver customer orders and respond to infrastructure-related incidents Act as a local escalation point for site incidents Manage planned maintenance and upgrades for infrastructure Provide necessary input for bids, solutions, and product development processes Track infrastructure costs and invoice accuracy Support service delivery processes with relevant contributions Requirements Language Proficiency: Fluency in Spanish and English is mandatory Technical Knowledge: Degree or proven experience in technical facilities or telecom/utility network operations (power, cooling, fiber networks) Work Environment: Comfortable working in a digital, multinational environment using English Self-Management: Autonomous task delivery while being a strong team player Data Orientation: Proficiency in data analysis tools (SQL, R, visualization tools such as Qlik) Project Management: Strong project management and reporting skills LI-DNI At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (M/F/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. #J-18808-Ljbffr