Remote T3 Support Engineer

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with top tech brands to deliver secure customer and technical support. We invite you to join our team as a T3 Support Engineer and thrive in a multicultural, multilingual setting with a home office. You will tackle backend issues, work with SQL, and collaborate across engineering...

SupportYourApp is seeking a T3 Support Engineer to join our global team and work from home in a multilingual environment. You will troubleshoot backend, databases, and cross-system integrations, reproduce bugs, analyze logs, and implement small fixes while documenting findings. Excellent English skills and strong SQL are essential. Experience with AWS,...

SupportYourApp is seeking a T3 Support Engineer for fully remote work from the EU. You will troubleshoot escalated backend, database, and API issues, read production logs, and implement safe fixes while coordinating with Engineering. Strong English, SQL, and cloud familiarity are required. You will join a multilingual team delivering world-class support for...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will troubleshoot escalated backend, databases, and API issues, read production logs, and implement small fixes while documenting findings for the Engineering team. You should have excellent English (C1), strong SQL skills, experience in Technical Support, SRE or...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot backend, databases and API issues across web and mobile apps, reproduce bugs, and apply small fixes. You’ll analyze logs, run SQL queries, and document findings for engineering escalations. Ideal candidates have fluent English (C1), strong SQL skills, and experience in technical support or...

SupportYourApp is seeking a skilled T3 Support Engineer to join our global, multilingual team. You will investigate complex issues, read code and logs, and collaborate with Engineering to deliver fast, reliable fixes. You will work in a fully remote setup, primarily from the EU, with a fixed night shift schedule and USD compensation. Strong SQL, backend...

SupportYourApp, a global Intelligent Support-as-a-Service leader, seeks a T3 Support Engineer to join a multicultural, multilingual team and work from a home office. You will troubleshoot complex issues, read production code, and collaborate with Engineering to deliver reliable customer experiences across 60 languages. The role emphasizes strong SQL skills,...

SupportYourApp seeks a T3 Support Engineer to join our global team. You will troubleshoot escalated issues, review logs, and coordinate with Engineering to deliver reliable support for clients. Excellent English, SQL, and cloud experience are essential, with a strong customer-focused approach and clear communication. The role offers remote work from the EU,...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot backend systems, databases, and APIs, reproduce bugs, and implement safe fixes in a global, multilingual environment. You will analyze logs, query production databases, and escalate complex issues with clear documentation while maintaining runbooks and improving knowledge bases. The role...