Remote T3 Support Engineer — Backend

SupportYourApp is seeking a skilled T3 Support Engineer to join our global, multilingual team. You will investigate complex issues, read code and logs, and collaborate with Engineering to deliver fast, reliable fixes. You will work in a fully remote setup, primarily from the EU, with a fixed night shift schedule and USD compensation. Strong SQL, backend...

SupportYourApp is a global Intelligent Support-as-a-Service leader hiring a T3 Support Engineer. You will investigate complex backend and database issues, reproduce bugs across web and mobile interfaces, and implement safe fixes while collaborating with Engineering. You’ll work in a multilingual, customer‑facing role with strong SQL, PHP/JS/TS skills,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot complex backend and database issues, reproduce bugs across web and mobile platforms, and collaborate with Engineering to implement fixes. You will analyze logs, perform data validation queries, and document findings for efficient incident resolution. You should have strong English communication,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot backend, databases, and cross-system integrations, including code-reading and production data queries. You will reproduce issues across web, mobile, and APIs, analyze logs, and implement small fixes while escalating complex problems with clear documentation. You should have excellent English...

SupportYourApp is seeking a T3 Support Engineer to join our global team and work from home in a multilingual environment. You will troubleshoot backend, databases, and cross-system integrations, reproduce bugs, analyze logs, and implement small fixes while documenting findings. Excellent English skills and strong SQL are essential. Experience with AWS,...

SupportYourApp is seeking a T3 Support Engineer for fully remote work from the EU. You will troubleshoot escalated backend, database, and API issues, read production logs, and implement safe fixes while coordinating with Engineering. Strong English, SQL, and cloud familiarity are required. You will join a multilingual team delivering world-class support for...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will troubleshoot escalated backend, databases, and API issues, read production logs, and implement small fixes while documenting findings for the Engineering team. You should have excellent English (C1), strong SQL skills, experience in Technical Support, SRE or...