Sr Customer Service Agent I
hace 12 horas
Senior Customer Service Agent I – Ecolab Life Sciences How You’ll Make An Impact Respond to 100–120 inbound calls daily from customers and field/sales associates. Provide dedicated support to specialized and distributor accounts, using sound judgment to resolve customer issues within established policies. Maintain and update customer data in Order Entry and Order Processing systems. Escalate complex quality, service, or application questions to appropriate internal teams. Support new hire coaching and knowledge sharing across the team. Determine urgency of messages and prioritize accordingly. Collaborate with cross‑functional teams to ensure customer satisfaction. What’s Unique About This Role You’ll work with more complex customer accounts and inquiries. You’ll have greater autonomy in decision‑making within established guidelines. You’ll play a key role in onboarding and mentoring new team members. You’ll gain exposure to specialized systems and customer segments. Minimum Qualifications High school diploma or equivalent. One year of customer service experience. Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook). No immigration sponsorship available for this position. Preferred Qualifications Bachelor’s degree completed or in process. Experience using customer service software. Experience accurately typing a minimum of 25 words per minute. Experience interacting professionally with others and working independently in a fast‑paced environment. Experience utilizing a multi‑line telephone system. Strong problem solving and interpersonal skills. Excellent verbal and written communication skills. Highly dependable team player. Experience prioritizing workload and completing responsibilities on time. Fluent in one or more languages. SAP experience. What’s In It For You Starting on Day 1: Access to a comprehensive benefits package including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, and select discounted childcare resources. The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. At Ecolab, we prioritize our talent‑first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset to stay ahead in a rapidly changing world. Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. #J-18808-Ljbffr
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Senior Customer Service Agent I
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Ecolab Life Sciences A tiempo completoJoin to apply for the Senior Customer Service Agent I role at Ecolab Life Sciences 2 days ago Be among the first 25 applicants Ecolab is seeking a Senior Customer Service Agent I to provide customer service support for Food and Beverage, Textile Care, and Life Sciences business units supported by North America Customer Service. This broader scope of...
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Senior Customer Service Agent I — Multi-Division Support
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Ecolab Life Sciences A tiempo completoA global leader in water, hygiene, and energy technologies is seeking a Senior Customer Service Agent I in Neuquén, Argentina. This full-time position involves providing essential support to various business units, managing customer inquiries, and working collaboratively in a fast-paced environment. Candidates must have a high school diploma and at least 6...
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Customer Service Agent
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Municipio de Esquel, Argentina Simplistic A tiempo completoSimplistic – Buenos Aires, Argentina Simplistic is looking for a Customer Service Agent to support our Customer Support Team. The Support Team is far more than customer service. Using chats, phone calls, and emails, you'll listen, teach, problem solve, and explore growth opportunities with Simplistic merchants. You will be a business coach, helping...
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Customer Service
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Customer Service
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Municipio de Rincón de los Sauces, Argentina Ecolab Life Sciences A tiempo completoA global leader in water and hygiene solutions is seeking a Senior Customer Service Agent in Neuquén to respond to inbound calls and provide dedicated support to clients. The ideal candidate should have prior customer service experience, knowledge of Microsoft Office, and the ability to work independently. This role offers significant autonomy and the...
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Customer Service Analyst
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina DataMap A tiempo completoCustomer Service Analyst role at DataMap Location: Buenos Aires, Argentina Client Work: Overview You’ll collaborate with stakeholders to implement financial and supply chain solutions, focusing on process optimization, system configuration, and technology-enabled transformation. You’ll gain hands-on experience with ERP, procurement, and finance systems...
