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hace 4 semanas
Head of Engineering at Siena AI Overview The Head of Engineering will set the technical vision for Siena’s first intelligence layer in customer experience, including AI pipelines, evaluations, integrations, and multi-agent orchestration. You will decide where we build, what we buy, and how we scale, operating as a peer to product, design, and revenue leadership while continuing to prototype with AI tools. We’re building agents that remember users, learn from interactions, and connect experiences across channels. Siena is transforming how businesses understand and engage customers, turning every interaction into intelligence that informs the next one. Responsibilities Set the technical roadmap aligned to business goals; make build vs buy decisions at the company level Double the engineering team over 12-18 months; design team structures, develop leaders, and coach others Stay hands-on with AI tools; write prototypes, review critical PRs, ship experiments, and maintain technical credibility Operate cross-functionally; partner with product, design, and revenue as a peer; shape company strategy Drive velocity at scale; ship weekly, adjust scope based on learning, guide teams through ambiguity Build a culture that attracts top talent and scales practices across the organization Qualifications You’ve scaled teams to 30+ people You code using AI tools like Cursor, Claude Code, Codex, Lovable, or similar Strong technical depth with AI-native fluency Comfortable with customers; participate in enterprise calls and earn trust at exec level High agency; proactively shape direction and take bets Led teams that shipped regularly at scale and made influential technical decisions Developed multiple leaders from ICs Maintained velocity during high growth Experience with conversational AI, event-driven systems, LLM apps, CX platforms, e-commerce, and API integrations Ability to move from strategy to debugging fluidly Energetic, culture-building mindset with startup DNA and comfort with ambiguity Why Siena Meaningful impact; your work shapes our product and company Globally distributed team at the forefront of CX and AI Great salary plus equity or stock grants Learning budget to support growth Opportunity to build something new where your contributions matter AI fluency as a core capability Challenging problems that redefine customer experience Our values & approach to AI We value curiosity, customer-obsession, ownership, direct feedback, high standards, and building real relationships. We treat AI as a natural extension of ourselves and share knowledge through demos, workflows, and collaborative learning. Siena provides equal employment opportunities to all applicants. Seniority level Executive Employment type Full-time Job function Engineering and Information Technology Industries: Technology, Information and Internet #J-18808-Ljbffr
