E-Commerce Operations Team Lead

hace 5 días


Buenos Aires, Argentina ExxonMobil Corporation A tiempo completo

Fullfillment Supervisor – Pandora Latin America Do you want to be part of the world’s leading jewelry company while putting your experience in Fulfillment into use? Pandora Latin America is looking for a Fullfillment Supervisor to support rapid digital growth in Buenos Aires, Argentina. Responsibilities Supervise associates engaged in all operational activities, including inventory management, customer service, and carrier communication on a day‑to‑day basis. Promote excellent customer service by training junior staff and ensuring customer inquiries and complaints are handled in a professional and timely manner. Perform operational activities such as picking, packing, and returns management. Manage the team, including resource planning, operational productivity reporting, and communication. Maintain an awareness of service level requirements and operational security best practices. KPIs Stock management accuracy Picking and packing time Customer service satisfaction Team management (employee NPS / retention of staff) Qualifications Experience as a store manager, logistics, operations, warehouse, stock management, or similar. Team management experience is a must. Spanish and English fluent. If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you About Pandora Pandora designs, manufactures, and markets hand‑finished jewellery made from high‑quality materials at affordable prices. Its products are available in more than 60 countries across six continents through more than 6,000 points of sale, including around 2,000 concept stores. #J-18808-Ljbffr



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