Customer Care
hace 2 semanas
Additional Locations: China-Shanghai Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Key Responsibilities: Ensures that all SLA’s, KPI’s and OPI’s are met. Supports the supply chain management activities. Initiating corrective actions. Monitors service indicators. Executes department strategies and activities. Recommends process/procedural improvements and helps in driving improvement initiatives and achieving the objectives of such improvement projects. Provides daily,weekly or monthly reports on activities. Provides frontline support for customers for critical issues, consignment issues and value added services. Analyses customer requirements and supports others to achieve anticipated results. Models strong inter-personal skills in communicating with the customer. Ensure awareness and compliance with applicable standard operating procedures/DTP/LWI to meet, comply and champion all quality and regulatory commitments of Boston Scientific. Tracks completion of mandatory trainings. Responsible for maintaining the required process documents needed from operational excellence perpective ( Process maps,SOP, DTP etc) and ensuring the correctness ,completeness and relevance of these documents. Requirements Bachelor’s degree required; Masters preferred Proficient in Japanese and Korean or Japanese and English 2-5 years of Shared Services/Global Business Services experience in managing Supply Chain management operations. Service Delivery management, operational metrics and scorecards, and experience within a progressive global shared service operating model Superior problem-solving skills, communication and team/interpersonal skills. Outstanding ability to diagnose problems which could be related to process,technology, strategy or people and put in place actions/measures. Preferred experience in driving projects for improvements. PC literacy: ability to quickly learn and productively use new software applications IT technical skills: must understand the underlying technical aspects of technology / system / applications International experience – Self-awareness of communication styles and cultural / global differences Requisition ID: As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you #J-18808-Ljbffr
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Bilingual Customer Success
hace 2 semanas
San Miguel, Argentina Abby Care A tiempo completo**About Abby Care**: Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the...
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Customer Care
hace 2 semanas
Municipio de San Cosme, Argentina Boston Scientific A tiempo completoAdditional Locations: China-Shanghai Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to...
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Customer Care Specialist
hace 3 días
Municipio de Rincón de los Sauces, Argentina ScaleJet | eCommerce HR agency A tiempo completoJoin to apply for the Customer Care Specialist role at ScaleJet | eCommerce HR agency Our client, a dynamic e-commerce business offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care Specialist for a full-time remote position. We are seeking a warm, customer-focused professional who excels in written...
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Customer Care
hace 5 horas
Municipio de Esquel, Argentina Establishment Labs A tiempo completoUna empresa de dispositivos médicos busca un profesional para supervisar procesos del área de Customer Care, enfocándose en la gestión de facturación y seguimiento de pedidos post-cirugía. Se requiere manejo avanzado de Microsoft Excel y experiencia en procesos administrativos. La posición ofrece modalidad híbrida y beneficios como tarjeta de...
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Multilingual Back-Office Customer Care
hace 3 semanas
Municipio de Esquel, Argentina American Express A tiempo completoA leading financial services company is seeking a Customer Care Professional in Chubut, Argentina. This entry-level position focuses on delivering exceptional customer care and relationship building in a fast-paced environment. Candidates should have fluency in advanced French or German and strong communication skills. With competitive salary and benefits,...
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Municipio de Rincón de los Sauces, Argentina ScaleJet | eCommerce HR agency A tiempo completoA dynamic e-commerce firm is seeking a proactive Customer Care Specialist for a full-time remote position. This role requires a fluent English speaker with strong written communication skills and experience in email and chat-based customer service. Responsibilities include responding to customer inquiries, proactive outreach on social media, and maintaining...
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Service Advisor: Customer-Driven Auto Care
hace 5 horas
Municipio de Mercedes, Argentina James Frizelle's Automotive Group A tiempo completoAn automotive dealership network in Argentina seeks a Service Advisor to deliver exceptional customer service and coordinate vehicle servicing. Candidates should have strong communication skills, a customer care focus, and experience in customer-facing roles. The role offers growth opportunities and a positive work environment. Additional benefits include...
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Bilingual Japanese
hace 2 semanas
Municipio de San Cosme, Argentina Boston Scientific A tiempo completoA leading medical technology company is seeking a professional to manage supply chain operations in Corrientes, Argentina. The role involves ensuring service level agreements are met, supporting supply chain activities, and problem-solving. Candidates should possess a Bachelor's degree, be proficient in Japanese and Korean or Japanese and English, and have...
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Customer Care Professional with advanced German
hace 3 semanas
Municipio de Esquel, Argentina American Express A tiempo completoCustomer Care Professional with advanced German & English skills - Membership Rewards Join to apply for the Customer Care Professional with advanced German & English skills - Membership Rewards role at American Express 2 days ago Be among the first 25 applicants As a brand built on going above and beyond to provide the best customer experience, having the...
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Global Shared Services Lead – Customer Care
hace 2 semanas
Municipio de San Cosme, Argentina Boston Scientific A tiempo completoA leading medical technology company is seeking a dedicated professional in Supply Chain Management for its San Cosme location in Argentina. The ideal candidate will have a Bachelor's degree, extensive experience (5-8 years) in managing operations within a global shared service model, and strong problem-solving and team skills. Fluency in Japanese and...
