Customer Success Specialist
hace 4 horas
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device. About goFLUENT For over 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENTs award-winning digital language learning solutions to speed up the acquisition of language skills needed to build confidence, empower career growth, and build a more inclusive global culture. Since its founding, goFLUENT has helped two million people become better communicators in the languages of business. With eLearning, Live Lessons, Virtual Classroom, eWriting, and Live Support, goFLUENT provides companies the solutions they need for greater business proficiency in English, Chinese, French, German, Italian, Portuguese, and Spanish, and to adapt to a global economy where linguistic skills are a competitive differentiator. goFLUENT is present in 15 countries across all continents. About the Role We are seeking engaging, learner-focused facilitators to deliver high-impact engagement webinar sessions for our global audience. This role is perfect for individuals passionate about helping learners succeed, energized by virtual interaction, and skilled in sparking motivation and connection in a digital environment. As a key member of our Engagement Webinar Team, you will guide learners through their first steps on the platform, support their ongoing progress, and empower them to meet their language learning goals. Key Responsibilities Qualifications Deliver daily live kickoff webinars to onboard new learners and set them up for success. Use interactive elements (chat, polls, etc.) to encourage participation. Customize delivery style based on audience profiles (corporate learners, diverse cultures, language levels). Collaborate with content and training teams to refine scripts, presentation materials, and activities. Collect and share feedback to continuously improve learner experience. Track attendance, engagement, and learner feedback for continuous improvement. ✅ Qualifications & Skills Required: 2+ years experience in any of the following: online training/webinars, adult learning, facilitation, language instruction, or client onboarding Outstanding verbal communication and virtual presence Confident using digital tools (Zoom, Teams, Google Slides, Mentimeter, etc.) Ability to adapt communication style for multicultural, international audiences High level of professionalism, punctuality, and preparation Comfortable managing live Q&A, chat interactions, and unexpected technical issues Preferred: Experience working in EdTech, corporate L&D, or language education Knowledge of learner motivation frameworks or behavioral science Multilingual or ESL teaching certification (e.g., CELTA, TESOL) is a plus Familiarity with CEFR levels, language learning strategies, or LMS platforms You’ll Thrive in This Role If You Are: A confident speaker who thrives in live, interactive environments Empathetic and learner-focused A natural motivator who can build excitement and accountability Open to feedback and continuous improvement Passionate about language learning and cultural exchange
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Customer Success Specialist
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Vicente López, Argentina goFLUENT A tiempo completoCustomer Success Specialist (Italian) goFLUENT has been accelerating language learning for over 24 years by delivering hyper‑personalized solutions that blend technology, content, and human interaction available globally on any device. Our solutions are used by L&D leaders at more than 1,000 international companies in 100+ countries and have helped two...
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Customer Success Specialist
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Vicente López, Argentina goFLUENT A tiempo completoJoin or sign in to find your next job Customer Success Specialist (German) role at goFLUENT About GoFLUENT For over 24 years, goFLUENT has accelerated language learning by delivering hyper‑personalized solutions that blend technology, content, and human interaction globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+...
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hace 1 semana
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Italian Language Webinar Coach
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Vicente López, Argentina goFLUENT A tiempo completoA global language learning provider in Buenos Aires is seeking a Customer Success Specialist to deliver engaging live webinars for new learners. The ideal candidate will have 2+ years of online training experience and outstanding verbal communication skills. You’ll lead learners in their journey, using digital tools, and encouraging interaction in a...
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Intake Specialist
hace 2 semanas
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Bilingual Legal Intake Specialist Onsite — Client Impact
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Bilingual Law Intake Specialist — Onsite Vicente López
hace 2 semanas
Vicente López, Argentina Atomic HR A tiempo completoA legal support firm in Vicente López is seeking an Intake Specialist to guide clients through their legal journeys. The role is 100% onsite and involves evaluating case viability, maintaining accurate records, and providing exceptional customer service. Candidates must be bilingual in English and Spanish, possess a Bachelor's degree in Law, and have strong...
